Jira Service Management Workflow Architect

Arvato Systems; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global IT services provider in Kuala Lumpur is seeking a JSM Workflow Developer to design and implement custom workflows within Atlassian Jira Service Management. This role involves collaborating with cross-functional teams to enhance IT service processes. Candidates should be proficient in TypeScript and possess strong communication skills. We emphasize innovation, professional growth, and work-life harmony, offering a flexible benefits package and a vibrant workplace culture.

Benefits

Flexible benefits package

Birthday Leave

Family Care Leave

Sponsored meals

Qualifications

• Proven experience in developing workflows for Atlassian products, especially Jira Service Management.
• Self-motivated with accountability for high-quality solutions.
• Experience with DevOps practices and tools is advantageous.

Responsibilities

• Design and deploy custom workflows in Atlassian JSM.
• Collaborate with stakeholders for requirements gathering.
• Stay current with Atlassian technologies for process optimization.

Skills

TypeScript

RESTful APIs

Node.js

React

Communication

Collaboration

Tools

Atlassian Jira Service Management

Atlassian Forge

Job description

A global IT services provider in Kuala Lumpur is seeking a JSM Workflow Developer to design and implement custom workflows within Atlassian Jira Service Management. This role involves collaborating with cross-functional teams to enhance IT service processes. Candidates should be proficient in TypeScript and possess strong communication skills. We emphasize innovation, professional growth, and work-life harmony, offering a flexible benefits package and a vibrant workplace culture.