IT Technology Services Senior Specialist - Kuala Lumpur Malaysia

SAP SE; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global software company in Kuala Lumpur is seeking an SAP Technical Senior Consultant to support customers in their SAP S/4 HANA adoption journey. You will act as a trusted advisor, providing high-quality technical services throughout cloud transformation. Ideal candidates have over 8 years of experience in SAP Technical Administration and a strong command of cloud technologies. This role offers opportunities for growth within an inclusive environment.

Benefits

Continuous learning opportunities

Great benefits

A focus on wellbeing

Qualifications

• Minimum +8 years of SAP Technical Administration experience.
• Background in SAP solutions and cloud technology.
• Experience in technical architecture and change management.

Responsibilities

• Analyze and implement SAP support methodology.
• Coordinate operational tasks and process improvements.
• Provide high-quality services during cloud transformation.

Skills

SAP Technical Administration

SAP Basis skills

Cloud technology

English language command

Technical architecture

SAP HANA

Job description

IT Technology Services Senior Specialist - Kuala Lumpur Malaysia

We help the world run better At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Summary:

We are looking for an SAP Technical Senior Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.

Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. You will act as a trusted technical advisor to our customers and partners. This includes analyzing customers’ business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services, resolve technical complexities and accompany them throughout their entire cloud transformation journey.

The Role:

As a Technical Service Manager, you will be responsible for the technical and architectural discussions with the customer and solution roadmap development. You must:

• Analyze and implement SAP support methodology.
• Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
• Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load‑balancer, virtual machine).
• Own, lead and coordinate operational tasks, escalations, process improvements.
• Support the operation of technical system landscapes.
• Deliver high quality and ensure stable operations.
• Identify top issues, define action plan and drive the resolution process.

What you bring:

• Minimum +8 years of SAP Technical Administration with SAP Basis skills and should have knowledge & experience on administration and operations of SAP solutions.
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
• Background in SAP solutions, SAP technology and products and cloud technology
• Technical background and understanding of current cloud technologies/Hyperscalers
• Experience in SAP HANA.
• Experience in technical architecture/implementation/change management.
• Knowledge of SAP Cloud solutions/portfolio would be an advantage.
• Very good English language command.

Meet your team:

SAP Enterprise Cloud Services is part of the SAP Product Engineering board area in SAP. Enterprise Cloud Services is a business unit focusing on delivery of managed private cloud services. To provide our customers with the right level of service, we have technical and customer‑facing roles within the unit along with technical delivery.

We win with inclusion. SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we’re made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor. Any violation of these guidelines may result in disqualification from the hiring process.