IT Support Specialist: Onboarding & Laptop Setup

Bjak; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial services company in Malaysia is seeking an IT Support Specialist to provide day-to-day IT assistance for employees. The role involves troubleshooting hardware and software issues for both Windows and macOS, performing device setups, and supporting new joiners with their onboarding processes. Ideal candidates will have a degree in IT or related fields along with experience in support roles. This position offers a fast-paced working environment with a competitive salary and the opportunity to work in a meaningful sector improving financial access.

Benefits

Competitive salary

Casual work attire

Learning exposure across IT, HR, and operations

Qualifications

• Experience in IT support, helpdesk, or desktop support roles.
• Comfortable supporting PCs and laptops (Windows and/or macOS).
• Organized, hands-on, and willing to support day-to-day operational needs.

Responsibilities

• Provide day-to-day IT support to employees for PC and laptop-related issues.
• Troubleshoot common hardware and software problems.
• Perform laptop and PC setup, reset, reformatting, and device handover.

Skills

IT support

Troubleshooting

Device setup

Good communication skills

Patience

Education

Diploma or Bachelor’s Degree in Information Technology, Computer Science

Tools

Windows

macOS

Lark

Job description

A leading financial services company in Malaysia is seeking an IT Support Specialist to provide day-to-day IT assistance for employees. The role involves troubleshooting hardware and software issues for both Windows and macOS, performing device setups, and supporting new joiners with their onboarding processes. Ideal candidates will have a degree in IT or related fields along with experience in support roles. This position offers a fast-paced working environment with a competitive salary and the opportunity to work in a meaningful sector improving financial access.