IT Support Specialist — Dynamic Tech & Service Expert

PKF Malaysia; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading professional services firm in Kuala Lumpur is seeking a proactive IT Support Specialist to ensure smooth IT operations and provide exceptional technical assistance to staff. The ideal candidate will possess a relevant degree and 1–3 years of IT support experience. Responsibilities include troubleshooting hardware and software issues, maintaining IT infrastructure, and managing user accounts. This full-time position offers competitive rewards and opportunities for professional development in a dynamic team environment.

Benefits

Attractive salary

Performance bonuses

Professional development support

Qualifications

• 1–3 years of experience in IT support or similar roles
• Proficiency in troubleshooting hardware and software issues
• Basic knowledge of cybersecurity principles

Responsibilities

• Provide first-level IT support for employees
• Install, configure, and maintain IT equipment
• Manage user accounts, email configurations, and access permissions

Skills

Problem-solving

Communication

Customer-focused attitude

Technical explanation skills

Education

Diploma or Bachelor’s degree in Information Technology or Computer Science

Tools

Microsoft 365

Windows/macOS environments

Job description

A leading professional services firm in Kuala Lumpur is seeking a proactive IT Support Specialist to ensure smooth IT operations and provide exceptional technical assistance to staff. The ideal candidate will possess a relevant degree and 1–3 years of IT support experience. Responsibilities include troubleshooting hardware and software issues, maintaining IT infrastructure, and managing user accounts. This full-time position offers competitive rewards and opportunities for professional development in a dynamic team environment.