IT Support Engineer

Bluzen Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

An IT support services company in Kuala Lumpur seeks an experienced IT support professional. Responsibilities include troubleshooting technical issues, responding to IT requests swiftly, and ensuring security updates. Candidates must possess a diploma in IT or related fields, along with 1 to 2 years of experience. Strong problem-solving and communication skills are valued. Competitive salary and opportunities for growth in a dynamic environment.

Qualifications

• Minimum 1 to 2 years working experience in IT support.
• Willing to learn about current new technology and skills.
• Experience in troubleshooting network and software issues.

Responsibilities

• Respond to general IT requests quickly.
• Fill in monthly reports and ensure timely submission.
• Ensure security software is kept up to date.

Skills

Problem solving skills

Analytic skills

Teamwork spirit

Communication skills

Written and spoken English

Education

Diploma in Information Technology or Computer Science

Job description

BLUZEN specializes in supporting IT infrastructures and maintenance for global Korean companies in the construction, automobile, retail and manufacturing sectors. We support our partners with offices in Singapore, Vietnam, Malaysia, Thailand and Indonesia.

Malaysian

Able to travel with your own transport.

Able to work on standby during weekends and public holidays for an urgent request.

Requirements

• Self-motivated, strong problem solving & analytic skills.
• Good in teamwork spirit, open-mind and communication skill.
• Good command in written and spoken English is an advantage.
• Willing to learn about current new technology and skills.
• Periodically access system needs.
• Quick responding to general IT requests.
• Filling in monthly reports and on-time submission to manager.
• Always ensure security software is kept up to date.
• Experience in designing and installing computer hardware configuration.
• Experience in installing software and basic networking related.
• Experience in troubleshooting network and software issues related.
• Experience in troubleshooting technical issues and providing system administration.

Qualifications

• Minimum 1 to 2 years working experience in IT support.
• Diploma or above in Information Technology, Computer Science related.

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