IT Senior Technician

Linergy Power SDN. BHD; Rawang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology company is seeking an IT Technician to ensure smooth operation of its IT infrastructure. Responsibilities include maintaining desktop devices, providing technical support, and managing IT assets. Ideal candidates will have a diploma in Computer Science or a related field and be proficient in troubleshooting hardware and software. Excellent communication skills and problem-solving abilities are essential. This role offers the opportunity to stay updated with the latest technology trends, making it perfect for continuous learners.

Qualifications

• Education in Computer Science or related field.
• Proficient in hardware and software installation and troubleshooting.
• Good communication and collaboration skills.

Responsibilities

• Maintain and troubleshoot desktop devices, including computers and printers.
• Install, configure, and support operating systems and software.
• Provide daily technical support and resolve user issues.
• Track and manage IT assets and software licenses.
• Update security patches and enforce security policies.

Skills

Technical support

Troubleshooting

Communication skills

Problem solving

Security awareness

Education

Diploma in Computer Science or related field

Job description

It’s a critical role in ensuring the smooth operation of the organization’s IT infrastructure and providing reliable technical assistance to end‑users. Key responsibilities include the following aspects:

Responsibilities

• Device Maintenance: Maintain and troubleshoot desktop devices (e.g., computers, printers).
• OS and Software Support: Install, configure, and support operating systems (e.g., Windows, MacOS) and software.
• User Support: Provide daily technical support and resolve user issues.
• Device Deployment: Set up and initialize new devices, including system and software installation.
• Asset Management: Track and manage IT assets and software licenses.
• Security Management: Update security patches and enforce security policies.
• Documentation: Write and maintain technical documents and guides.
• Vendor Collaboration: Work with suppliers to resolve hardware/software issues.

Qualifications

• Education: Diploma's degree in Computer Science or related field (exceptions for highly capable candidates).
• Technical Knowledge: Proficient in hardware and software installation and troubleshooting.
• Support Skills: Provide fast and effective technical support.
• Communication: Good communication and collaboration skills.
• Security Awareness: Understand security threats and measures.
• Problem Solving: Identify and solve issues quickly and creatively.
• Continuous Learning: Stay updated with the latest technology trends.

Application Questions

• How many years' experience do you have as an Information Technology Technician?
• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Are you willing to undergo a pre‑employment background check?