IT Outsourcing Analyst

EPF Malaysia; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A national pension fund organization is seeking an experienced IT Vendor Manager in Petaling Jaya, Malaysia. The successful candidate will be responsible for managing IT vendor relationships, sourcing, and contract negotiation. A Bachelor's degree in IT or a related field and at least four years of experience in procurement management are required. If you have strong negotiation and analytical skills, we encourage you to apply for this permanent role.

Qualifications

• Malaysian citizen with a Bachelor's degree in a related field.
• Minimum of 4 years in IT contract and procurement management.
• Experience in legal negotiations and commercial models.

Responsibilities

• Manage IT sourcing processes for various projects.
• Ensure compliance and optimize IT vendor management.
• Negotiate and execute IT contracts and renewals.

Skills

Corporate negotiation skills

Analytical skills

Problem-solving skills

Business acumen

Education

Bachelor's Degree in Information Technology or Management

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

JOB DESCRIPTION

This role is responsible for the end-to-end management of IT Vendor Management inclusive of IT sourcing, IT contracts, IT vendor relationships, IT vendor performance and IT vendor financial.

1) IT Sourcing Management

• Conduct IT sourcing processes for projects, maintenance, services and purchases, including review and approval of IT Sourcing Request.
• Manage, monitor and advise IT sourcing activities and processes to ensure compliance with established guidelines and timelines, while recommending and implementing market best practices to optimize procurement efficiency and value.
• Manage Technology Lifecycle Standard (TLS) process and perform TLS assessment to EPF’s IT component. It strategically governs the management of IT components within EPF.
• Implement and manage Technology Optimization Framework (TOF) as a strategic approach to managing the segment: a) IT Sourcing; and b) Contract optimization for IT contracts to ensure that the scope is fully optimized, aligned with organizational objectives, and potential contractual and technology risks are identified and mitigated effectively.
• Prepare and analyse reports related to IT Vendor Management for management and internal stakeholders.
• Refine and/or establish process(es) and/or documentation related to IT Vendor Management for continuous improvement.

2) IT Contract Management

• Advice and execute all activities related to IT contracts to ensure the timely completion of contract finalization and renewals.
• Perform contract review and negotiation during contract preparation and finalisation to ensure the organization’s interests are protected, risks are identified and mitigated, and organizational standards are adhered to.
• Provide support, advise and recommendations on matters related to IT contracts to internal stakeholders.
• Management and resolution of disputes related to IT contracts.

JOB REQUIREMENTS

Qualification & Experience:

• Malaysian citizen
• Pass Malay Language including oral test at Sijil Pelajaran Malaysia (SPM) level
• Possess a Bachelor's Degree with honors in Information Technology or Management, or a related field, which is recognized by the government.
• Minimum of four (4) years of work experience in IT contract management and procurement management related fields.
• Possess any other relevant Professional Certificate will have an added advantage.
• Knowledgeable and have good understanding in various commercial models and contractual terms associated for IT.
• Have experience in commercial and legal negotiations in relation to IT clauses and contract.
• Comfortable and have experience in collaborating and discussing Agreement with internal and external stakeholder i.e. Subject Matter Expert, Vendor and Head of respective Departments and Legal Department.
• Have track record of demonstrated leadership potential through academics, work and/or other community activities.
• Able to work productively in a potentially limited resources environment.
• Must be detail-oriented with ability to multi-task with tight deadlines.
• Flexible and adaptable; able to work in ambiguous situations.
• Self-starter, able to multitask, independent and able to work in team environment.

Essential Technical Skills

• In depth knowledge of IT industry trends in contract management practices.
• Good knowledge and skills in Microsoft Office (Word, Excel, PowerPoint).

Essential Soft Skills

• Possess business acumen.
• Good problem solving and analytical skills
• Possess ability to response appropriately to inquiries from internal and external stakeholders.
• Good verbal and written communication skills with good interpersonal skills to engage in professional manner with technical and non-technical personnel and suppliers.

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.