IT Operations Engineer

VAT Vakuumventile AG; Batu Kawan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A multinational engineering firm is seeking an IT Engineer to manage operations of its IT infrastructure in Penang. Responsibilities include administering IT applications, providing support, and collaborating on digital solutions for shopfloor efficiency. Candidates should have a Bachelor's degree in IT, 2+ years of experience, and strong troubleshooting skills. Knowledge of Power BI is a plus. CompTIA A+ and Network+ certifications are preferred.

Qualifications

• Bachelor's degree in computer science, information technology or a related field.
• Experience in IT operations, systems administration, or network administration.
• Knowledge of hardware and software systems.
• Strong troubleshooting skills.
• 2+ years of related job experience preferred.

Responsibilities

• Responsible for the day-to-day operations of IT infrastructure.
• Maintain and administer existing plant IT applications.
• Work on shopfloor digitization initiatives.
• Provide IT consultation and second level support.
• Oversee relationships with IT vendors.

Skills

IT operations experience

Strong troubleshooting skills

Knowledge of hardware and software systems

Knowledge in Power BI

Knowledge in PowerApp

Ability to work independently

Education

Bachelor's degree in computer science, IT or related field

Tools

CompTIA A+

CompTIA Network+

Job description

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• Role and Responsibility:
• Responsible for the day-to-day operations of an organization's IT infrastructure. This includes installing, configuring, maintaining, and troubleshooting hardware and software systems. IT engineers also play a role in ensuring that IT systems are secure and compliant with company policies and regulations.
• Maintaining and administering existing plant IT applications including clocking systems, door access, ESS, local applications, employee time attendance etc. Housekeeping applications database from time to time and ensure applications compatibility to VAT IT environment.
• Working closely with operations on shopfloor digitization initiatives to deliver reliable, scalable, and robust digital solutions to improve operations efficiency and effectiveness.
• IT engineers may be involved in the planning and execution of IT projects. This includes working with project managers to define project scope, develop project plans, and track project progress.
• Assisting in machine network communications and machine integration activities.
• Analyzing highly complex problems and to deliver practical IT solutions to overcome the problems.
• Provide IT consultation and second level support for local systems to users when necessary.
• Troubleshooting, diagnosing, and resolving database, software, and other network and system problems.
• Maintaining accurate and up-to-date documentation of IT systems, processes, and procedures, facilitating knowledge sharing and collaboration within the IT team.
• Overseeing relationships with IT vendors, evaluating their services, and ensuring they meet the organization's requirements.
• Qualifications and Key skills:
• Bachelor's degree in computer science, information technology or a related field
• Experience in IT operations, systems administration, or network administration
• Knowledge of hardware and software systems
• Strong troubleshooting skills
• Knowledge in Power BI, PowerApp will be a big plus.
• Prefered 2 years and above with this related job experiences.
• A self-starter able to work independently but comfortable working in a team environment.
• Dependable and flexible when necessary.
• Special skills (such as special certifications)
• CompTIA A+
• CompTIA Network+
• Required language and level: Level: low medium high English o o þ Other/ Alternative languages:

German (nice to have) þ o o