IT Manager

NKF-Yayasan Buah Pinggang Kebangsaan Malaysia; Petaling Jaya; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A national NGO is looking for an IT Manager to lead its IT department, implement projects, and manage vendor relationships. The ideal candidate will have a Bachelor’s degree in IT, 5+ years of project management experience, and strong leadership skills. Benefits include employee equity, commission/bonus, medical insurance, and remote work flexibility.

Benefits

Employee equity

Commission and bonus

Medical insurance

Remote work flexibility

Paid training and development

Casual dress code

Qualifications

• Minimum 5 years in IT project management with leadership experience.
• Experience in implementing software at an enterprise level (>200 staff).
• Strong leadership and effective project management under tight deadlines.

Responsibilities

• Lead and manage the IT department including policies, SOPs, and budget.
• Ensure successful implementation of IT projects like DIMS.
• Work closely with vendors and stakeholders for system alignment.

Skills

Leadership

Project Management

Problem-Solving

Stakeholder Engagement

Communication

Education

Bachelor’s degree in Information Technology or related field

Tools

PMP Certification

ITIL Certification

Job description

Lead & Manage IT Department

Lead and manage the IT department inclusive of policy, SOPs, budget, Service Level Agreements, and tender scope and evaluations.

Project Delivery

Ensure successful implementation of the DIMS and other IT projects.

Vendor & Stakeholder Management

Work closely with external IT vendors, dialysis center teams, and leadership to align system development with NKF’s operational needs.

Change Management

Strategize and execute a seamless transition from a paper‑based system to a fully digital workflow, ensuring staff adoption and minimal disruption.

Technical Oversight

Ensure overall IT setup hardware, infrastructure and software, system security, functionality meet’s NKF use case, and maintain scalability for practical long‑term use.

Mentorship & Team Development

Guide and support IT department and foster a dynamic and resourceful IT team.

Qualifications & Experience

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Relevant certifications (e.g., PMP, ITIL) are a plus.

Minimum 5 years in IT project management, with project leadership experience in implementing software at enterprise level (>200 staff).

Strong leadership, practical and resourceful at problem‑solving skills to deliver results with cost‑effective solutions.

Effective project management under tight deadlines and budget.

Team player and excellent communication and stakeholder engagement to get buy‑in, drive digital transformation and manage change.

Biased to action and innovative in experimenting new technologies and solutions.

Experience working with external vendors and leading software development projects.

Healthcare or welfare‑related IT exposure is advantageous but not required.

Compensation & Benefits

Employee equity.

Commission and bonus.

Allowance (travel stipends, transportation, etc.).

Casual dress code.

Medical insurance.

Personal leave.

Paid training and development.

Allowances for continuing education.

Remote work flexibility.

Company Overview

We are an NGO that operates 28 dialysis centres providing care to 1700 patients nationwide, with over 400 staff. NKF was established in 1969 and has grown into a national resource centre for kidney‑related matters.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Manager?
• Which of the following PMI certifications have you completed?
• How many years of experience do you have with change management?
• How many years of project management experience do you have?