IT Manager

Compart Systems Technologies (Malaysia) Sdn. Bhd.; Kulim; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider in Kulim is seeking an Information Technology Manager to lead the local IT team and ensure effective technical support for ERP applications. The ideal candidate will have strong problem-solving skills, experience in SQL Server and .Net programming, and excellent communication abilities in English and Mandarin. This role requires managing day-to-day operations, gathering business requirements, and overseeing the implementation of IT solutions to align with business goals.

Qualifications

• Experience with supporting and implementing leading ERP systems.
• 3+ years of experience in technical support and project management.

Responsibilities

• Lead local IT team and provide technical support for applications.
• Gather requirements and develop work plans for IT solutions.
• Manage operations of manufacturing and supporting applications.

Skills

Excellent verbal and written communication skills in English and Mandarin

Strong understanding of ERP data structures

Analytical and problem-solving skills

3+ years of experience with SQL Server and .Net / C#

Ability to work independently and in a team

Education

Bachelor’s degree or equivalent experience

Tools

Epicor

Job description

This role will work with corporate IT (based in Shenzhen, China) to lead the current local IT team primarily focused on providing technical support and leadership for applications. It will interact with corporate IT, consultants, and all involved business departments to identify issues, determine options, and enhance the applications that align with Compart Malaysia’s business goals and objectives.

Day-to-day responsibilities include supporting corporate IT on initiating projects such as MES, BI, OA, HRIS, etc., to support future business expansion by gathering requirements, developing detailed work plans, schedules, project estimates, and resource plans to ensure the IT solutions are developed, tested, and implemented to satisfy business requirements.

Key responsibilities

• Extensive knowledge of business processes as it relates to ERP solutions.
• Provide strategic implementation services, including process consulting, system configuration, testing, training, and project management support.
• Facilitate business process discussions between business users, technical staff, and consultants.
• Identify and troubleshoot issues with ERP systems.
• Assist in customization of ERP applications to satisfy business needs.
• Participate in system testing, user acceptance testing, and implementation to ensure deliverables meet business needs.
• Manage day-to-day operations of the primary manufacturing and supporting applications, ensuring controls are in place surrounding completeness and accuracy of data.
• Manage the current IT team's overall performance by providing professional and timely services to business users.

Skills Requirements

• Bachelor’s degree or equivalent experience.
• Excellent verbal and written communication skills in English and Mandarin.
• Strong understanding of ERP data structures and processes and experience with supporting and implementing leading ERP systems.
• Excellent analytical, logical thinking, and problem‑solving skills.
• 3+ years of experience with SQL Server, .Net / C# programming, and reporting services.
• Ability to work independently as well as in a team.
• Great attitude, goal‑driven and team player.
• Knowledge of manufacturing, distribution, and/or technology industries.
• Experience with Epicor is a plus.

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Compart Systems Technologies (Malaysia) Sdn. Bhd. is an equal opportunity employer. Compart is committed to and reaffirms its support of equal opportunity in employment and non‑discrimination in employment policies, practices, and procedures on the basis of ethnicity, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status, or any other category protected by applicable federal, state, or local laws.

It is the Company’s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• How many years’ experience do you have as an Information Technology Manager?
• How many years of project management experience do you have?
• Do you have technical support experience?
• How would you rate your English language skills?
• How would you rate your Mandarin language skills?
• How much notice are you required to give your current employer?