IT Manager

Dytan Health On-line Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A healthcare outsourcing company in Kuala Lumpur is seeking an experienced IT Manager to oversee IT infrastructure, systems, and security operations. You will lead IT projects, manage vendor relationships, and collaborate with departments to enhance efficiency. The ideal candidate should have at least 8-10 years of IT experience, including 3-5 years in a managerial role, strong problem-solving skills, and excellent communication abilities. Competitive remuneration and generous benefits are offered.

Benefits

Comprehensive Medical & Hospitalization Coverage

Attendance Allowance

Childcare Allowance

Birthday Token

Qualifications

• Minimum of 8 to 10 years of experience in the IT field.
• 3 to 5 years in a managerial or supervisory IT role.
• Strong commitment to delivering quality work.

Responsibilities

• Lead the IT department and manage organization-wide systems.
• Oversee IT infrastructure and security operations.
• Provide technical solutions aligned with business goals.

Skills

Basic programming skills

Experience managing SharePoint

Computer networking

Data governance

Excellent communication skills

Education

Diploma or Bachelor's Degree in IT or Computer Science

Job description

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We are seeking an experienced IT Manager to lead and oversee the company’s overall IT infrastructure, systems, and security operations. The ideal candidate will ensure smooth daily IT functions, manage projects such as system upgrades and network maintenance, and provide technical solutions aligned with business goals. This role also involves vendor management, user support, and collaboration with other departments to enhance system efficiency across all sister companies.

Key Responsibilities

• Leading position in the IT department and responsible for the organization-wide systems and information
• Provide an IT solution to meet the business needs that align with the company's strategic business objectives
• Analyse user requirements, maintain and provide ongoing support for the information system hardware, operation system, user account management, internet access, Server, CCTV, antivirus, email, firewall, network, and database to ensure systems are operating efficiently
• Manage and be responsible for the smooth running & maintenance of the company’s information technology assets and computer systems
• Responsible for the existing infrastructure, network services, security audits, equipment master list, and standard operational procedures, establish and enforce organization standards & industry’s best practices
• Design, develop, implement, and coordinate IT systems on policies and procedures
• Oversee and determine time frames for major IT projects, including system updates, upgrades, migrations, and outages, including electronic data operations
• Troubleshoot and support end users on PC for both software and hardware
• Liaise with service providers/vendors and monitor tasks assigned until completion
• Regular audit of system & network checks and assess outcomes with proposal & solutions
• Study software, hardware, and business system requirements and provide solutions
• Preserve assets by implementing disaster recovery and backup procedures and information security and control structures
• Provide training to the end user for effective use of basic PC and Microsoft Office applications
• Collaborate with other key departments (Marketing/Training/Customer Service/Operations) to optimize the usage of IT & systems to achieve company objectives
• Designing training programs and internal workshops for staff
• Any other ad‑hoc task may be assigned by the direct superior from time to time
• Assist with IT matters for the Dytan sister companies

Requirements

• Possess at least a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field
• Basic programming skills and experience managing SharePoint are required
• Minimum of 8 to 10 years of experience in IT field
• Experience in a managerial or supervisory IT role: at least 3 to 5 years
• Capable of working independently with minimal supervision
• Solid hands‑on experience in computer networking, including administration and installation
• Continuously stays current with evolving technologies and market demands
• Experience in managing data centers and overseeing data governance
• Strong commitment to delivering quality work and operational excellence
• Excellent communication and interpersonal skills
• Specialization in IT systems, computer networks, database administration, or equivalent
• Experienced in IT Audits/Pentest/VA & Data security
• One (1) working Saturday per month for compulsory training/Working Saturday
• Applicants should be Malaysian citizens
• Permanent position
• Normal working hours
• Near to public transport (LRT/MRT Ampang Park)
• Competitive remuneration and benefits
• Priceless training and career advancement
• Medical & hospitalization coverage
• Attendance Allowance
• Childcare Allowance
• Birthday token
• Additional leaves: Wedding Leave, Compassionate Leave, Child & Senior Care Leave, etc.
• Allowances for Special Circumstances and Occasions - Maternity, Wedding, Funeral token

Benefits

• Comprehensive Medical & Hospitalization Coverage
• Attendance Allowance
• Childcare Allowance
• Birthday Token
• Additional Leave Benefits
• Special Allowances for Significant Life Events

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Manager?
• Which of the following programming languages are you experienced in?
• How many years' experience do you have in the IT industry?
• How much notice are you required to give your current employer?

Health On-line is a leading provider of outsourcing medical coordination and administrative services for the insurance and corporate markets. Founded in 1999, we provide a full range of medical risk evidence services including mobile and in‑clinic medical examinations, APS and administrative outsourcing solutions for insurers and corporate clients.