Requirement
- Bachelor’s Degree in Information Technology, Computer Science, or related field.
Experience
- Minimum 6–8 years in IT operations, with at least 3 years in a systems administration or IT project management role.
- Mainly maximise whatever system available in our company.
- Have good AI knowledge
Technical Skills
- Strong understanding of system integrations, backups, and server environments-
- System administration (Windows)
- Familiar with ERP, WMS, or TMS systems and more.
- Basic scripting (PowerShell, Python, or Bash) is a Bonus(+).
Cybersecurity Knowledge
- Awareness of firewalls, antivirus, endpoint protection, and data backup practices
- Familiarity with cybersecurity audits and compliance protocols
Other Tools
- Familiarity with Microsoft 365, Google Workspace, SQL, Power BI or reporting dashboards
Soft Skills
- Strong communication skills (written and verbal, Bahasa Malaysia & English)
- Able to explain IT topics to non-technical staff
- Project planning, vendor negotiation, and time management skills
Personal Traits
- Resourceful, detail-oriented, reliable, patient with process change management
Location
- Must be based in or able to commute to Bukit Tinggi Klang, Selangor
Language
- Proficient in Bahasa Malaysia & English
Responsibility
System Administration & Support
- Manage daily operations of core systems (WMS, ERP, productivity tools).
- Oversee user access, system updates, backups, and escalation of IT support issues.
- Maintain documentation of system configurations and SOPs.
Vendor Liaison & Project Execution
- Coordinate with software vendors, cloud providers, and hardware suppliers.
- Evaluate vendor performance and service agreements.
- Lead system implementation/migration projects (e.g., WMS, e-invoicing).
Digital Transformation Enablement
- Assist the Director in executing multi-year digital transformation initiatives across freight forwarding, customs brokerage, haulage, and warehousing.
- Support integration of logistics systems for seamless interdepartmental data flow.
Strategic Evaluation for Future Talent/Tools
- Assess the need for internal DevOps engineers, data analysts, or data scientists.
- Provide technical recommendations for AI, automation, and BI dashboard adoption.
Cybersecurity & Data Integrity
- Implement basic cybersecurity protocols (firewalls, antivirus, MFA, backups).
- Ensure compliance with PDPA and internal IT policies, with vendors if necessary.
- Conduct system and data audits for security and accuracy.
Hardware & IT Infrastructure
- Optimise IT assets and evaluate cost‑effective infrastructure upgrades.
- Track hardware lifecycle and propose replacements or improvements.
- Support logistics‑related IT assets (CCTV, label printers, scanners, etc.).
Team Collaboration & Training
- Provide IT onboarding and training on new systems and tools.
- Collaborate with operations, accounts, and warehouse teams to identify system usage challenges and improvement opportunities.
Benefits
- Annual Leaf
- EPF
- SOCSO
- 5 Working days
- Annual Bonus
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