IT Lead, Workplace Technology & Collaboration APAC/MEA

Ab Electrolux; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading global appliance company is looking for an IT Lead for Workplace Technology Solutions in Petaling Jaya, Malaysia. This role involves supporting and maintaining digital collaboration services, ensuring security compliance, and enhancing user experience. With 9-12 years of experience in IT service delivery and strong communication skills, you will collaborate with teams across APAC. The position includes benefits like flexible working hours and medical coverage, reflecting the company's commitment to personal growth and development.

Benefits

Flexibility of work hours

Discounts on Electrolux products

Medical & Hospitalization coverage

Qualifications

• 9-12 years experience in IT Service Delivery and Digital Workplace management.
• Strong communication and customer service skills required.
• Familiarity with ITIL processes and metrics preferred.

Responsibilities

• Support excellent workplace technology experiences.
• Manage corporate printing solutions and optimize software costs.
• Lead and enhance PC lifecycle processes.

Skills

IT Service Delivery

Digital Workplace Management

User Experience

Vendor Management

Communication Skills

Education

Bachelor’s degree in IT, Computer Science or a related field

Tools

ITSM Tools

Microsoft 365

Job description

A leading global appliance company is looking for an IT Lead for Workplace Technology Solutions in Petaling Jaya, Malaysia. This role involves supporting and maintaining digital collaboration services, ensuring security compliance, and enhancing user experience. With 9-12 years of experience in IT service delivery and strong communication skills, you will collaborate with teams across APAC. The position includes benefits like flexible working hours and medical coverage, reflecting the company's commitment to personal growth and development.