IT Intern - AI & Infrastructure Support

MY20 EntServ Malaysia Sdn. Bhd.; Petaling Jaya; Hybrid; MYR 11,000 - 18,000; Part time

Job summary

DXC Technology Malaysia is offering an internship to gain hands-on experience in AI concepts, IT infrastructure, and endpoint device management. You will collaborate with our technical team to support projects that enhance modern workplace solutions.

The role focuses on foundational skills in hardware, operating systems, networks, and remote connectivity. Strong communication in English and Mandarin, eagerness to learn, and the ability to triage issues will help you contribute to the Global

Qualifications

• Must be currently enrolled in a degree or Diploma program (Any computer related program).
• Beginners welcome; foundational IT knowledge with willingness to learn.

Responsibilities

• Provide end-user support on mobile and desktop platforms.
• Assist with hardware, OS, network, and remote connectivity issues.
• Monitor queues and triage issues to improve service desk impact.
• Support documentation and processes for the Global Service Desk.

Skills

Client services basics

Communications basics

Network basics

Production support basics

Operating systems basics

Education

Pursuing degree or diploma in computer-related field

Tools

Remote control software

Client management tools

Remote access tools

Job description

DXC Technology Malaysia is offering an internship to gain hands-on experience in AI concepts, IT infrastructure, and endpoint device management. You will collaborate with our technical team to support projects that enhance modern workplace solutions.

The role focuses on foundational skills in hardware, operating systems, networks, and remote connectivity. Strong communication in English and Mandarin, eagerness to learn, and the ability to triage issues will help you contribute to the Global