IT Infrastructure Engineer

Celestica International LP; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm in Penang, Malaysia is seeking a Specialist, IT Infrastructure to install, upgrade, and maintain the site's operating environment. The role involves ensuring infrastructure reliability, performance, and security, alongside troubleshooting and supporting users. The ideal candidate will have strong analytical skills, experience with various operating systems, and a Bachelor’s degree or equivalent. The position offers opportunities for project leadership and continuous improvement in a dynamic office environment.

Qualifications

• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and documentation skills.
• Leadership and teamwork skills.
• In-depth knowledge of Windows and desktop operating environments.
• Fundamental networking concepts knowledge.
• Strong knowledge of infrastructure management tools.

Responsibilities

• Provide technical support and perform maintenance.
• Perform service monitoring and reporting.
• Explore new solutions and enhancements.
• Lead projects and change management initiatives.

Skills

Analytical skills

Troubleshooting skills

Communication skills

Leadership skills

Teamwork skills

Project planning skills

Education

Bachelor's Degree or equivalent

Tools

Windows OS

Linux

Infrastructure service management tools

End-point security management tools

Job description

General Overview

Functional Area: Information Technology (ITM) Career Stream: IT Infrastructure (INFR) Role: Specialist (SPE) Job Title: Specialist, IT Infrastructure Job Code: SPE-ITM-INFR Job Level: Level 08 Direct/Indirect Indicator: Indirect

Summary

The Specialist, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and upkeeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

Responsibilities

• Provide technical support and perform maintenance
• Perform service monitoring and reporting, with a focus on risk management and compliance
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services
• Lead projects and change management initiatives

Qualifications

• Strong analytical, troubleshooting and problem solving skills.
• Good communication (both oral and written) and documentation skills.
• Leadership and teamwork skills.
• Ability to plan projects and tasks.
• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
• Fundamental knowledge of networking concepts
• Strong knowledge of infrastructure service management & diagnostic tools and processes
• Strong knowledge of end-point security management tools and processes

Physical Demands

Duties of this position are performed in a normal office environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

4 to 6 yearsof relevant experience.in a similar role or industry.

Typical Education

Bachelor's Degreeor consideration of an equivalent combination of education and experience.

Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Equal Employment Opportunity

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.