IT Executive | Up to RM6.5K (ID:690628)

PERSOL; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent recruitment agency in Kuala Lumpur is seeking a skilled IT support professional to provide day-to-day support for desktops, laptops, and printers. The ideal candidate will have a Diploma or Degree in IT, with 3-4 years of experience. Responsibilities include maintaining network equipment and supporting company devices. This position offers a 1-year contract with a sign-on bonus equivalent to one month’s salary and is convertible to permanent employment.

Benefits

Sign-on bonus: 1 month salary

Working days: 5.5 days per week

Qualifications

• Minimum 3–4 years of experience in IT support or helpdesk roles.
• Strong knowledge of Windows OS and networking fundamentals.
• Experience with CCTV systems and telephone setups is an added advantage.

Responsibilities

• Provide day-to-day IT support for desktops, laptops, printers, and peripheral devices.
• Install, configure, and troubleshoot operating systems and software applications.
• Maintain and monitor network equipment including routers, switches, and Wi‑Fi access points.
• Set up, configure, and support company mobile devices and desk phones.

Skills

IT support

Troubleshooting techniques

Networking fundamentals

Good communication skills

Problem-solving skills

Education

Diploma or Degree in Information Technology, Computer Science, or related field

Tools

Windows OS

CCTV systems

VoIP/PABX

Job description

Location: Hartamas, Kuala Lumpur
Employment Type: 1 Year Contract (Renewable) and convertible to permanent
Sign-on Bonus: 1 month salary
Working Days: 5.5 days per week

Key Responsibilities

• Provide day-to-day IT support for desktops, laptops, printers, and peripheral devices.
• Install, configure, and troubleshoot operating systems and software applications.
• Maintain and monitor network equipment including routers, switches, and Wi‑Fi access points.
• Set up, configure, and support company mobile devices and desk phones (VoIP/PABX).
• Install, maintain, and troubleshoot CCTV systems (cameras, NVR/DVR, monitoring stations).
• Manage user accounts, access rights, and file permissions.
• Perform routine hardware and system maintenance to ensure optimal performance.
• Assist in IT asset management, including inventory tracking and lifecycle planning.
• Coordinate with external vendors for repairs, installations, and system upgrades.
• Ensure data security, system backups, and basic cybersecurity practices are followed.
• Support IT‑related onboarding and offboarding activities.
• Prepare basic technical documentation and reports when required.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Minimum 3–4 years of experience in IT support or helpdesk roles.
• Strong knowledge of Windows OS, networking fundamentals, and troubleshooting techniques.
• Experience with CCTV systems and telephone setups is an added advantage.
• Strong problem‑solving skills and ability to work independently with minimal supervision.
• Good communication skills with a proactive, service‑oriented mindset.
• Willingness to travel to sites when required.

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