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A leading technology firm in Malaysia is seeking an IT Support personnel to install and configure systems, monitor and maintain networks, and troubleshoot issues. The ideal candidate should have a diploma in Computer Engineering or a related field, along with good analytical and interpersonal skills. Fresh graduates or those with up to 2 years of experience are welcome to apply. A valid driving license and personal transport are required.
Install and configure computer hardware, peripherals, operating systems and applications.
Monitor and maintain computer systems and networks.
Assist in the comprehensive troubleshooting of system, network, hardware, and software faults, by offering support through in-person visits, phone communication, or remote assistance tools.
Establish good working relationship with inter-department and vendors.
Liaise with other departments or employees in system set ups or solving issues.
Liaise with vendor for purchase and repair of computer hardware, peripherals and any other IT related items.
Support to roll-out new applications at HQ or quarry site offices.
Prioritise work tasks to ensure that IT matters are resolved within time frame given by senior team members.
Assist in other administrative functions for the department, including filing and retrieving of documents.
Any other duties as and when assigned from time to time.
Diploma / Degree in Computer Engineering or any related field.
Fresh graduates or candidates with 1-2 years of experience in IT support role are encouraged to apply.
Self-motivated, willing to travel and able to work with minimum supervision.
Must possess a valid driving license and own transport (car).
Strong analytical skills, problem solving ability and positive attitude towards continuous learning.
Strong interpersonal skills and able to work well as part of a team.