IT EXECUTIVE

Altra Precision Sdn Bhd; Sungai Petani; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions company is seeking an Information Technology Executive to provide technical support and manage network infrastructure. Responsibilities include troubleshooting IT issues, conducting system diagnostics, and implementing security measures. The ideal candidate should have a strong background in IT systems and networks, with experience in technical support. Training sessions for employees on IT-related matters are also part of the role.

Qualifications

• Strong background in IT systems and networks.
• Experience in technical support and troubleshooting.
• Ability to conduct regular system diagnostics.

Responsibilities

• Provide technical support to employees for hardware, software, and networking issues.
• Manage and monitor the organization’s network infrastructure, including routers, switches, and firewalls.
• Conduct regular system diagnostics to identify and resolve potential issues.
• Perform routine security audits and implement necessary measures.

Job description

Responsibilities

• Provide technical support to employees for hardware, software, and networking issues.
• Troubleshoot and resolve IT-related problems promptly, ensuring minimal disruption to work activities.
• Perform regular system diagnostics to identify and address potential issues.
• System and Network Administration: Manage and monitor the organization’s network infrastructure, including routers, switches, and firewalls.
• Administer the organization's servers, databases, and IT systems to ensure smooth operation.
• Install, configure, and maintain operating systems, software applications, and hardware components.
• Security Management: Ensure all IT systems are secure by implementing necessary firewall and antivirus measures.
• Regularly update and patch software to protect systems against vulnerabilities.
• Perform routine security audits to identify risks and take corrective action.
• Data Backup and Recovery: Manage data backups and ensure business continuity in case of system failures.
• Develop and test disaster recovery plans, ensuring that critical data can be restored in emergencies.
• IT Documentation and Reporting: Maintain records of IT assets, including hardware and software inventory.
• Document troubleshooting steps, configurations, and technical procedures for internal use.
• Prepare regular reports on system performance, network health, and any incidents or issues.
• Collaboration with Other Departments: Work closely with department heads to identify and meet specific IT needs for different teams.
• Assist in the deployment of new technology and systems based on the organization's goals.
• Training and Development: Provide training sessions to employees on IT-related matters, including software applications, security practices, and best technology practices.
• Stay updated on the latest industry trends and emerging technologies.

Qualifications

1. Which of the following statements best describes your right to work in Malaysia?
2. What's your expected monthly basic salary?
3. Which of the following types of qualifications do you have?
4. How many years' experience do you have as an Information Technology Executive?
5. Do you have technical support experience?
6. How much notice are you required to give your current employer?