IT Executive

Source Code; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

An IT services provider located in Malaysia is seeking an IT Support Specialist responsible for configuration, troubleshooting, and maintenance of network equipment and IT systems. Candidates should have a diploma in IT, strong communication skills, and the ability to work independently. Responsibilities include monitoring system health, enforcing cybersecurity measures, and managing user accounts. An enthusiastic and team-oriented person is preferred. Own transport is necessary for this role.

Qualifications

• Candidate must possess at least a Diploma in Information Technology.
• Possess own transport.
• Good communication skills and able to multitask.
• Able to work independently with minimal supervision.
• The right attitude: enthusiasm, energetic, a good team member and an outgoing personality.

Responsibilities

• Assist in configuration, troubleshooting, and maintenance of network equipment and IT systems.
• Monitor all IT system's health and performance.
• Manage and monitor firewall and antivirus compliance.
• Enforce cybersecurity preventive measures.
• Create, manage, and deactivate user accounts.
• Maintain accurate tracking of all IT hardware assets.
• Ensure software compliance and license tracking.
• Support restoration testing and recovery efforts in case of data loss.
• Enforce company IT policies.
• Support response and recovery during cybersecurity incidents.

Skills

Good communication skills

Ability to multitask

Team collaboration

Enthusiasm

Independent work

Education

Diploma in Information Technology

Job description

Assist in configuration, troubleshooting, and maintenance of network equipment and IT systems.

Monitor all IT system's health and performance, and coordinate corrective actions with the external IT Consultant.

Manage and monitor firewall, antivirus compliance, and ensure timely security updates across all devices.

Enforce cybersecurity preventive measures and secure digital practices across the organisation.

Create, manage, and deactivate user accounts for Windows OS, email, and server systems.

Enforce proper access rights and prevent unauthorised usage or misuse of systems.

Maintain accurate tracking of all IT hardware assets in accordance with the SCA Asset List.

Manage issuance, storage, returns, repairs, upgrades of IT equipment, and coordinate write-offs for damaged units.

Ensure all installed software is licensed, approved, and tracked; prevent unauthorised installation by users.

Manage renewal of approved software and security subscriptions such as Microsoft Office and Antivirus.

Track software license usage and expiry dates aligned with the SCA Asset List.

Ensure scheduled backups for servers, business systems, emails, and digital files; verify completion and integrity of backup logs.

Support restoration testing and recovery efforts in the event of data loss or system compromise.

Enforce Company IT policies including Internet, Email, Cloud Storage, and AI Acceptable Use.

Support response, containment, escalation, and recovery efforts during cybersecurity incidents such as hacking, phishing, malware or data breach.

Assist any ad-hoc task required by superior

Job Requirements

Candidate must possess at least Diploma in Information Technology

Possess own transport

Good communication skills and able to multitask

Able to work independently with minimal supervision

The right attitude: enthusiasm, energetic, a good team member and an outgoing personality

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