IT Executive

Aztech Technologies; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Malaysia is seeking a proactive IT Executive to provide comprehensive IT support in a manufacturing environment. The role involves managing IT infrastructure, ensuring network security, and supporting both office and production staff. Candidates must be ready to work rotating night shifts and respond to critical IT issues promptly. Strong problem-solving and communication skills are essential for this position.

Qualifications

• Minimum 2 years of IT support experience in manufacturing or industrial environment.
• Willingness to work night shifts and provide after-hours on-site support.
• Solid understanding of IT infrastructure and network troubleshooting.

Responsibilities

• Provide timely technical support to office and factory staff.
• Monitor and troubleshoot IT infrastructure.
• Manage LAN/WAN networks and VPNs.

Skills

IT support experience

Network troubleshooting

Active Directory management

Communication skills

Tools

Network monitoring tools

Backup solutions

Job description

IT Executive (Manufacturing | Rotating Night Shift)

Job Summary

We are seeking a proactive and technically strong IT Executive with a background in the manufacturing industry to provide end-to-end IT support for both office and production environments. This role is crucial to maintaining 24/7 operational uptime and requires willingness to work night shifts and respond swiftly to IT issues during production hours.

Key Responsibilities

• Provide timely technical support to office and factory floor staff for hardware, software, and network-related issues.
• Monitor, maintain, and troubleshoot IT infrastructure including servers, routers, switches, firewalls, and user workstations.
• Manage LAN/WAN networks, VPNs, and wireless access points to ensure seamless connectivity across the facility.
• Implement and maintain network security protocols including firewalls, antivirus systems, and access control policies.
• Maintain accurate documentation of IT assets, configurations, support logs, and change histories.
• Set up and manage user accounts, access permissions, and group policies via Active Directory.
• Collaborate with vendors on IT equipment procurement, maintenance, and licensing.
• Enforce IT policies, security standards, and best practices aligned with manufacturing operational needs.
• Respond immediately to emergency support requests, particularly within production zones, to minimize downtime and support continuous manufacturing processes.

Requirements

• Minimum 2 years of IT support experience in a manufacturing or industrial environment.
• Candidates must be willing to work night shifts and provide after-hours on-site support when necessary.
• Solid understanding of IT infrastructure and network troubleshooting.
• Proficient in managing Active Directory, group policies, user access, and security controls.
• Hands-on experience with network monitoring tools, backup solutions, and disaster recovery planning.
• Strong communication skills and ability to work independently under minimal supervision.