IT Engineer 3

Lam Research; Simpang Ampat; Hybrid; MYR 80,000 - 100,000; Full time

Job summary

A leading technology company in Malaysia is seeking an IT Engineer to design, analyze, and implement applications critical for infrastructure. You will manage Unified Communications projects integrating Microsoft Teams, collaborating with global teams to address technical issues. Candidates should have at least 5 years of experience in Microsoft environments and possess strong deployment and management skills with voice services, especially Microsoft Teams. This position is hybrid, allowing both remote and on-site work.

Benefits

Flexible work location models

Opportunity for remote work

Supportive work environment

Qualifications

• At least 5 years supporting Microsoft and Teams environments.
• 3+ years in workplace/end-user service design and management.
• Microsoft certified IP phone deployment and management.

Responsibilities

• Lead deployment of Microsoft Teams and related technologies.
• Collaborate with business units on technology rollouts.
• Manage the Unified Communications project rollout.

Skills

Microsoft Teams deployment

Voice services management

Cloud connectivity knowledge

Troubleshooting capabilities

Effective communication

Education

Bachelor’s degree or foreign equivalent

Tools

Polycom Trio

AudioCodes

Microsoft Teams

Job description

The group you’ll be a part of

Unified Communications, Global Information Systems

The impact you’ll make

Join Lam as an IT Engineer, where you'll be at the forefront of designing, analyzing, and implementing applications and systems that form the foundation of our infrastructure. As a crucial member of our IT team, you'll contribute your technical assistance and guidance to projects for various systems and infrastructures. Acting as a technical liaison, you'll address complex business problems with automated systems solutions. Your expertise will be instrumental in driving Lam's commitment to innovation and efficiency.

What you’ll do

The UC Engineer will serve as the primary contact for the Unified Communications (UC) project rollout, encompassing Microsoft Teams-enabled devices, video conferencing, telephony, and digital signage technologies. This role requires close collaboration with local business units, global UC teams, and the GIS team. The UC Engineer will play a key role in identifying, prioritizing, developing, implementing, and managing technology services and digital workspace solutions across multiple regions.

Who we’re looking for

• Bachelor’s degree or foreign equivalent required.
• At least 5 years of experience supporting Microsoft and Teams environments.
• Minimum of 3 years of related experience including workplace/end-user service design and management, commercial digital workplace application (web-based collaboration tools) and equipment.
• Microsoft certified IP phone deployment and management (Polycom Trio, CCX, AudioCodes, etc.).
• Microsoft Teams certification desirable.

Preferred qualifications

• Demonstrate in-depth expertise in Microsoft Teams deployment, operations, and troubleshooting.
• Provide advanced knowledge of cloud connectivity and network infrastructure supporting enterprise architecture.
• Design and manage Microsoft Teams environments effectively.
• Deliver hands‑on experience with voice services, especially Microsoft Teams Enterprise Voice.
• Lead and coordinate the deployment of new voice and video infrastructure and applications.
• Guide project teams through successful implementation phases.
• Maintain comprehensive knowledge of cloud VoIP and video conferencing solutions, including Microsoft Teams, Logitech MTR, and Poly Teams phone systems.
• Deploy and support video streaming infrastructure and CDN solutions.
• Deploy and support digital signage solutions.
• Communicate effectively, both verbally and in writing.
• Evaluate emerging technologies and platforms to ensure alignment with business needs.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non‑discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On‑site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1‑2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.