IT Business Application, ICT

Oriental Melaka Straits Medical Centre; Malacca City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A healthcare facility in Malacca is seeking an IT Business Applications Executive responsible for managing operational support, maintenance, and development activities of business applications. The ideal candidate should have a Bachelor's degree in computer science and strong experience in managing a development team within the healthcare sector. Excellent communication skills in English and Bahasa Malaysia and knowledge of data integration technologies are essential. Join a dynamic environment and be part of a vital IT team.

Qualifications

• 2 years of experience in managing a business application and development team.
• 8+ years of professional experience, preferably in healthcare.
• Excellent written and spoken English and Bahasa Malaysia.

Responsibilities

• Managing operational support and maintenance for business applications.
• Engaging with business leaders on requirements and process improvements.
• Providing 3rd level technical support.

Skills

Project management

Data integration technologies (ETL, SOAP, API)

Communication skills

Interpersonal skills

SQL

SharePoint development

Education

Bachelor’s degree in computer science or related field

Job description

Oriental Melaka Straits Medical Centre – Melaka, Melaka

Responsibilities

• The IT business applications Executive is responsible for managing the operational support, maintenance, and development activities for business applications. The position combines responsibilities with or without hands‑on technical.
• The incumbent engages with the business leaders on business requirements and business process improvement, application development lifecycle management and provides 3rd level technical support. In addition, the team participates in the implementation of the IT plan and ensure the effective and efficient use of the business applications.

Requirements

• A Bachelor’s degree in computer science, management information systems, or related field, or equivalent combination of education and work experience is required
• Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit
• Knowledge of informational technology disciplines, e.g., software applications and interfaces, production operations, quality assurance and systems management, etc.
• Knowledge of project management process and systems, TIL/ITSM
• Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes
• Experience in a variety of data integration technologies – ETL, flat files, XML, SOAP, API, SDK, HL7 & etc
• Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
• Highly self‑motivated, directed, and change oriented
• Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
• Ability to communicate concepts in elegant, concise, eloquent form to management and to cross‑functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
• 2 years of experience in managing a business application and development team with SQL and relevant experience and SharePoint development
• Have proven experience in ERP implementation, portals, productivity and transformational business solutions
• Eight or more years of professional experience with preferably four years in the healthcare industry
• Three years of experience in planning and managing IT programs including budgeting, resource management, and delivery development
• Experienced in managing user expectations, requirements, and resources
• Experienced in embedding user experience into application design
• Working experience in healthcare facility will be an added advantage
• Excellent communication and interpersonal skills.
• Excellent in both written and spoken English and Bahasa Malaysia
• Able to work in a fast‑paced environment
• Responsible person, possess positive working mindset, good attitude

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