IT Business Analyst – SAP Sales & Distribution

Hilti (Canada) Corporation; Petaling Jaya; On-site; MYR 90,000 - 120,000; Full time

Job summary

A global construction solutions company in Petaling Jaya is seeking an experienced IT Business Analyst to optimize SAP Sales & Distribution processes. You will gather business requirements, collaborate with cross-functional teams, and implement technical solutions in a dynamic role. Ideal candidates will have extensive experience in SAP and excellent communication skills, capable of thriving in an international environment.

Benefits

Competitive rewards

Comprehensive career development opportunities

Inclusive and caring culture

Qualifications

• At least 6 years of experience as an IT Business Analyst, Functional Consultant or similar role.
• 4 or more years of hands-on experience in SAP S/4 HANA module SD.
• Good understanding of business processes in sales and marketing.

Responsibilities

• Gather and define requirements to develop long-term solutions.
• Support and troubleshoot issues reported by global and regional users.
• Collaborate with various business counterparts.

Skills

SAP Sales & Distribution

Analytical skills

Problem-solving

Interpersonal skills

Effective communication

Education

Bachelor’s or Master’s degree in Information Management, Software Engineering, Computer Science

Tools

SAP S/4 HANA

SAP Business ByDesign

Job description

What\'s the role?

We are looking for a passionate IT Business Analyst with experience in SAP Sales & Distribution to join us, wherein you’ll be shaping our sales and marketing processes on a multi-ERP SAP landscape – SAP S/4 HANA, SAP S/4 HANA Public Cloud, and SAP Business ByDesign. Become part of Hilti Global IT in one of our strategic locations: PJ, Kuala Lumpur, Malaysia and drive as part of an international and cross-functional team the definition and implementation of future processes. In this role, you will be responsible for gathering information from various stakeholders and transfer business requirements into technical implementations with focus on Sales Order Processing. You will work on projects related to business process harmonization and optimization and be part of our ongoing migration of SAP Business ByDesign to SAP S/4HANA Public Cloud.

What does the role involve?

As an IT Business Analyst in Marketing and Sales IT you will evaluate and transfer business requirements into value adding solutions for Hilti’s customers.

• You will collaborate with product owner, software engineers, and various business counterparts to gather and define requirements to develop long-term solutions in alignment with company strategy in driving customer engagement within a direct sales company
• You will utilize your detailed business process understanding in marketing and sales to configure and customize those requirements in SAP S/4 HANA, SAP S/4HANA Public Cloud, and SAP Business ByDesign among others
• You will support and troubleshoot issues reported by global and regional key users
• You will be part of a highly motivated team in an international environment

What you need is:

• Bachelor’s or Master’s degree in Information Management, Software Engineering, Computer Science, or related fields
• At least 6 years of experience as an IT Business Analyst, Functional Consultant or similar role
• 4 or more years of hands-on experience in SAP S/4 HANA module SD. Experience in SAP Business ByDesign or SAP S/4HANA Public Cloud is an added advantage
• Good understanding of business processes in sales and marketing in the context of a globally operating enterprise
• Ability to effectively communicate complex concepts to a non-technical and technical audience in English (verbal and written)
• Demonstrated strong analytical, problem-solving, convincing, and interpersonal skills required

Why should you apply?

We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms.

At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.

Whether you\'re in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let\'s make construction better and build a better future for everyone, everywhere.

What do we offer?

We really value our people, and we\'ve worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

• A caring and performance-oriented culture.
• A recognised Great Place to Work 2025, which celebrates our commitment to a culture that values care, performance, and innovation for our greatest strength, our people.
• Competitive rewards and comprehensive career development opportunities that ensure your success is our priority.
• Kuala Lumpur | Hilti Careers