IT Assistant Manager

SIN-KUNG LOGISTICS BERHAD; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Shah Alam is seeking an IT Manager to support daily operations, oversee system development, and manage the IT team. The ideal candidate should have a degree in Information Technology, relevant certifications, and experience in logistics systems. This role involves ensuring cybersecurity compliance and leading IT strategies to enhance operations.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Professional certifications such as ITIL, CCNA, or AWS are beneficial.

Responsibilities

• Support daily IT operations and ensure optimal performance of systems.
• Oversee system development and API integration projects.
• Supervise IT team members and conduct performance reviews.
• Ensure compliance with cybersecurity standards.

Skills

Problem-solving skills

Analytical skills

Project management skills

Effective communication

Adaptability

Business acumen

Education

Bachelor’s degree in Information Technology or equivalent

Tools

MySQL

MS SQL

Oracle

API development tools

Job description

Responsibilities

• Support the IT department’s daily operations, ensuring optimal performance of all IT systems, networks, and applications.
• Support the CIO in formulating IT strategies, policies, and digital transformation roadmaps aligned with business objectives.
• Oversee system development, customization, and enhancement projects, including API integration between logistics systems (WMS, TMS, ERP) and external partners.
• Support in‑house software development or customization using appropriate programming languages (e.g., Python, PHP, C#, Java, or .NET).
• Maintain IT solutions to improve warehouse, transport, and inventory operations.
• Support IT infrastructure including servers, networks, cybersecurity, backup, and disaster recovery systems.
• Serve as escalation point for critical system or network incidents, ensuring timely resolution.
• Supervise IT team members, conduct performance reviews, and provide training or mentorship.
• Support preparation of project proposals, budgets, and progress reports for CIO review.
• Ensure compliance with data governance, cybersecurity standards, and regulatory requirements.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or equivalent.
• Professional certifications such as ITIL, CCNA, CompTIA, Microsoft Certified Professional, or AWS are advantageous.

Knowledge & Experience

• Experience in logistics / supply chain system environments such as WMS, TMS, or ERP.
• Track record in API development and integration (RESTful, SOAP, JSON, XML).
• Practical experience with database management (MySQL, MS SQL, Oracle) and system architecture.
• Solid understanding of network infrastructure, server management, data security, and backup systems.
• Track record in system implementation, automation projects, or process digitalization.

Skills & Competencies

• Excellent problem‑solving, analytical, and project management skills.
• Ability to communicate effectively with both technical and non‑technical stakeholders.
• High adaptability and ownership in a fast‑paced, operation‑driven logistics environment.
• Strong business acumen with understanding of logistics and supply chain workflows.
• Commitment to data integrity, cybersecurity, and operational excellence.

Other

Maintain the confidentiality of all company and client information.

Refer to the department chart on the reporting structure.

Ensure timely completion of tasks as per the defined SOPs.

Perform any other tasks or responsibilities as required by the business to ensure the smooth operation and success of the company. This includes, but is not limited to, duties that may not be explicitly listed in this job description but are deemed necessary by the management to meet the evolving needs of the business.