IT Application Support - Senior Executive/Executive

IOI Properties Group; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading property development company in Putrajaya is seeking an IT Application Support - Senior Executive/Executive to maintain application systems and troubleshoot issues. Responsibilities include conducting business walkthroughs, providing consultation, and identifying opportunities for digitization. Candidates should possess a Bachelor's degree in Computer Science or related fields, with a minimum of 3 years of relevant experience, along with excellent analytical and communication skills. Competitive salary offered.

Qualifications

• Minimum 3 years of relevant working experience or 1 year for fresh graduates.
• Knowledge of business processes in Property Development/Investment is a plus.
• Experience with hardware, operating systems, and application development.

Responsibilities

• Maintain application systems and troubleshoot issues.
• Conduct business walkthroughs to develop requirements.
• Provide consultation advice to business departments.
• Identify opportunities for process digitization.

Skills

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Knowledge of data warehousing

Education

Bachelor's Degree in Computer Science/Information Technology

Tools

Data visualization tools

Machine learning concepts

Job description

IT Application Support - Senior Executive/Executive

Add expected salary to your profile for insights

Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues, issue resolution, escalation and follow up with vendor.

Conduct business walkthrough with Business Units to develop business initiatives or requirement, seek clarification, identify initiative correlation, and provide initial process and system impact analysis and resource needs.

Act as in-house consultant to provide consultation advice to business department whenever required.

Identify and capture opportunities for process digitization and recommend best practices to improve operation efficiency.

Involvement in implementation of IT initiative with internal and external vendors to ensure deliverable is within project timeline and allocated budget.

Assist in the development of procedural and training manual and provide system training to users.

Support the Head of Digital Transformation research, innovation and analysis to enhance formulation of long range and annual strategies and business plans for use of digital automation in the organization.

Job Requirements:

Bachelor's Degree in Computer Science/ Information Technology or equivalent.

At least 3/1 years relevant working experience.

Possess knowledge of business processes on Property Development/Property Investment industry is added advantage.

A range of experience in hardware, operating systems, software and application development.

Possess good analytical, structuring and problem solving skills - especially in identifying issues, root cause, resolutions and recommendation.

Ability to learn rapidly and understand new high technology product and services.

Excellent analytical, structuring and problem solving skills – especially in identifying issues, root cause, resolution alternatives, rationale and recommendation.

Good organizational, verbal and written communication skills; and in-depth knowledge of project planning and delivery methodologies.

Experienced with data warehousing, data visualization tools and machine learning concept is an advantage.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?