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A leading electronics manufacturing company in Shah Alam is looking for a technical support specialist to assist the IoT development team and ensure cybersecurity compliance. The ideal candidate will possess a degree in IT or Engineering and have a good understanding of networking. Fluency in Japanese is required, along with strong problem-solving skills. Join a company committed to enhancing living spaces through innovative technology.
Support IoT development team for new product evaluation.
Support Regulation team for Cybersecurity Compliance evaluation.
Help to process new development related documentation.
Provides technical support for market technical enquiry.
Follow up after-sales technical issue and provide prompt and accurate solutions to customers.
Liaise with customers and vendors for product-related issues.
Monitor and analyze the health status of IoT system.
Degree in IT or Engineering (Information technology in IoT, Computer Engineering, E&E Engineering, Computer Science, Information System or the equivalent)
Basic understanding of computer networking such as DHCP, TCP/IP, Routers, etc.
Good knowledge in Threat analysis, risk assessment and vulnerability verification.
Able to speak and write Japanese language fluently (Prefer JLPT N2 qualification or higher, or equivalent)
Ability to quickly find and resolve issues.
Ability to work in a team.
Knowledge in AWS or Azure Cloud Platform
We are a manufacturing, transport and logistics company with 1,001-5,000 employees. Since our founding in 1918, we have focused on improving our customers' lives by creating better living spaces.