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A leading electronics firm in Malaysia is seeking a candidate to support IoT development and assist with regulatory compliance evaluations. The role entails providing technical support to customers, troubleshooting after-sales issues, and liaising with various stakeholders. A degree in IT or Engineering is required, along with fluent Japanese language skills. Experience with cloud platforms like AWS or Azure is a plus. This position offers a unique opportunity to work in advanced technology development.
Support IoT development team for new product evaluation.
Support Regulation team for Cybersecurity Compliance evaluation.
Help to process new development related documentation.
Provides technical support for market technical enquiry.
Follow up after-sales technical issue and provide prompt and accurate solutions to customers.
Liaise with customers and vendors for product-related issues.
Monitor and analyze the health status of IoT system.
Degree in IT or Engineering (Information technology in IoT, Computer Engineering, E&E Engineering, Computer Science, Information System of the equivalent)
Basic understanding of computer networking such as DHCP, TCP/IP, Routers, etc.
Good knowledge in Threat analysis, risk assessment and vulnerability verification.
Able to speak and write Japanese language fluently (Prefer JLPT N2 qualification or higher, or equivalent)
Ability to quickly find and resolve issues.
Ability to work in a team.
Knowledge in AWS or Azure Cloud Platform