iOS & Mac Repair Technician

Machines Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology service provider in Johor Bahru is seeking candidates for a customer service role focusing on technical support for iOS/MAC products. Ideal candidates will have at least an SPM qualification and experience in sales and service, as well as troubleshooting skills. Responsibilities include diagnosing hardware/software issues, providing customer assistance, and maintaining tools used for service. The company offers training, insurance coverage, and medical claims to support staff development.

Benefits

Training Provided

Insurance Coverage

Medical Claims

Staff Purchase

Qualifications

• Minimum SPM qualification with experience in sales & service.
• Able to communicate in English and Bahasa Malaysia.
• Proficient in computer hardware/software troubleshooting.

Responsibilities

• Diagnose and resolve customers' iOS/MAC hardware and software issues.
• Provide technical support and troubleshooting assistance.
• Maintain the condition of tools and equipment used for servicing.

Skills

Sales experience

Communication skills

Interpersonal skills

Troubleshooting

Tech-savvy

Team player

Education

Minimum SPM qualification

Tools

MAC/iOS Certification

Job description

A technology service provider in Johor Bahru is seeking candidates for a customer service role focusing on technical support for iOS/MAC products. Ideal candidates will have at least an SPM qualification and experience in sales and service, as well as troubleshooting skills. Responsibilities include diagnosing hardware/software issues, providing customer assistance, and maintaining tools used for service. The company offers training, insurance coverage, and medical claims to support staff development.