Interpreter - Lao - Work-From-Home

Teleperformance; Malaysia; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading customer service provider in Malaysia is seeking a language interpreter to facilitate communication for individuals facing language barriers. The ideal candidate will have excellent listening skills and be bilingual at a B2 CEFR English level, able to handle various professional contexts. This role allows for permanent remote work and requires a high degree of impartiality and professionalism.

Qualifications

• Excellent listening and note-taking skills.
• Ability to remain neutral and objective in conversations.
• Bilingual in B2 CEFR English and other languages.

Responsibilities

• Provide interpretation between individuals with language barriers.
• Handle calls in consecutive interpretation mode.
• Process information quickly and recognize cultural differences.

Skills

Excellent listening, retention and note taking

Ability to concentrate and stay detached

Ability to establish personal credibility

Ability to follow client's instructions

Ability to explain cultural concepts

B2 CEFR English Level and other languages

Able to work from home

Job description

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual wih other required languages
• Able to work from home on a permanent basis

Responsibilities

• Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.