Insurance Policy Maintenance Specialist - Hybrid

AIA; Cyberjaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance provider in Cyberjaya is seeking an individual for an after-sales support role in insurance policy processing. Candidates should have at least 1 year of experience and a relevant Bachelor's Degree. The position requires excellent communication skills and attention to detail. The role includes processing new business, renewals, and handling inquiries from partners. This is a contract position with a hybrid work model as the company plans to relocate in 2026.

Qualifications

• Minimum 1 year experience in insurance policy processing.
• Excellent written & spoken English language skills.
• Good attention to details & organization skills.

Responsibilities

• Process insurance new business, renewals, and change requests.
• Manage bills and payments to the group policy holder.
• Handle all incoming requests within service standards.

Skills

Attention to detail

Organization

Written communication

Verbal communication

Education

Bachelor’s Degree in Insurance, Business Administration or related fields

Job description

A leading insurance provider in Cyberjaya is seeking an individual for an after-sales support role in insurance policy processing. Candidates should have at least 1 year of experience and a relevant Bachelor's Degree. The position requires excellent communication skills and attention to detail. The role includes processing new business, renewals, and handling inquiries from partners. This is a contract position with a hybrid work model as the company plans to relocate in 2026.