Insurance Claims Coordinator

Lonpac Insurance Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking candidates for claims handling roles. Responsibilities include verifying claims, managing documentation, liaising with solicitors, and responding to stakeholder inquiries. Ideal candidates will hold a Bachelor’s degree, possess strong communication and analytical skills, and be meticulous in their work. Proficiency in English is essential. The role may require multitasking and meeting tight deadlines, offering an engaging work environment.

Qualifications

• Bachelor’s degree holder in related discipline.
• Possess strong communication, interpersonal and analytical skills.
• Well organised, meticulous and able to handle multi-task as well as meeting deadlines.
• Proficient in both spoken and written English.

Responsibilities

• Verify and update new claims files and payments.
• Key in data and update Revision & Adjustment.
• Liaise and work with Loss Adjusters or Solicitors.
• Authorize claims and manage claims development.
• Vet claims documentation for fair settlement.
• Prepare various types of letters and discharge vouchers.
• Handle correspondence from Insured/Claimant/Brokers.
• Assist with enquiries via phone and email.

Skills

Strong communication skills

Interpersonal skills

Analytical skills

Organizational skills

Meticulous

Proficiency in English (spoken and written)

Education

Bachelor’s degree in related discipline

Job description

A leading insurance company in Kuala Lumpur is seeking candidates for claims handling roles. Responsibilities include verifying claims, managing documentation, liaising with solicitors, and responding to stakeholder inquiries. Ideal candidates will hold a Bachelor’s degree, possess strong communication and analytical skills, and be meticulous in their work. Proficiency in English is essential. The role may require multitasking and meeting tight deadlines, offering an engaging work environment.