Inside Sales & Support (Mandarin/Cantonese)

Sutherland; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading customer experience firm in Kuala Lumpur is seeking a Trilingual Sales and Support Consultant (Mandarin, Cantonese, English). In this full-time role, you'll proactively resolve customer inquiries and upsell products through chat. The ideal candidate should be skilled in sales and customer service, with at least 6 months of experience and proficiency in Mandarin and Cantonese. The position offers a competitive salary, allowances, and numerous benefits including work-life balance and career growth opportunities.

Benefits

Fixed basic salary and allowances

10 days annual leave

14 days sick leave

Dental and optics allowance

Free mental health counseling sessions

Monthly vending machine credit

Clear career advancement path

Qualifications

• Requires excellent Mandarin and Cantonese speaking skills.
• Minimum of 6 months of sales experience required.
• Ability to read and write Simplified Chinese.

Responsibilities

• Answer and resolve customer issues through chat.
• Provide consultation with cutting-edge solutions.
• Achieve and maintain required sales metrics.

Skills

Sales and upselling

Customer service

Technical skills

Mandarin

Cantonese

English

Education

SPM/Diploma/Graduation degree

Job description

A leading customer experience firm in Kuala Lumpur is seeking a Trilingual Sales and Support Consultant (Mandarin, Cantonese, English). In this full-time role, you'll proactively resolve customer inquiries and upsell products through chat. The ideal candidate should be skilled in sales and customer service, with at least 6 months of experience and proficiency in Mandarin and Cantonese. The position offers a competitive salary, allowances, and numerous benefits including work-life balance and career growth opportunities.