Inside Sales Executive - Shipping & Key Accounts

Ocean Network Express; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company based in Johor Bahru seeks an experienced professional to support sales management for Key Accounts and ONECare. Responsibilities include managing customer onboarding, responding to inquiries, and promoting digital tools for business expansion. A diploma and at least 3 years of experience in shipping sales are required. Fresh graduates are also encouraged to apply. The role demands effective communication and problem resolution skills in a dynamic environment.

Qualifications

• Minimum 3 years of working experience in shipping sales or related field.
• Diploma holder or equivalent training and experience.

Responsibilities

• Support Sales in managing portfolios for Key Account & ONECare.
• Respond to Spot Rate enquiries and perform telemarketing.
• Generate and respond to Sales Leads and prepare Customer Onboarding info.
• Liaise internally for prompt case management and service requests.
• Guide Customers on digital tools and promote E-commerce tools.

Skills

Sales management

Telemarketing

Customer onboarding

Digital tool guidance

Problem resolution

Education

Diploma or equivalent

Job description

A logistics company based in Johor Bahru seeks an experienced professional to support sales management for Key Accounts and ONECare. Responsibilities include managing customer onboarding, responding to inquiries, and promoting digital tools for business expansion. A diploma and at least 3 years of experience in shipping sales are required. Fresh graduates are also encouraged to apply. The role demands effective communication and problem resolution skills in a dynamic environment.