Inside Sales Coordinator (Logistic)

MVC Resources; Klang City; On-site; MYR 80,000 - 120,000; Full time

Job summary

A logistics and supply chain company in Klang City is seeking an experienced professional to develop strategies for international expansion and lead teams in logistics operations. The ideal candidate will have at least 5 years of relevant experience, strong negotiation skills, and proficiency in Chinese. This role emphasizes business development and operational excellence.

Qualifications

• 5+ years of experience in international logistics and freight forwarding.
• Solid understanding of global trade regulations and customs compliance.
• Proven experience in leading teams and achieving business results.

Responsibilities

• Develop and execute strategies for business growth.
• Lead and mentor teams to ensure client service.
• Negotiate contracts and agreements with global partners.
• Identify market opportunities and monitor competition.

Skills

Leadership

Communication

Negotiation

Business Development

Logistics Management

Market Development

Strategic Thinking

Customer Service

Chinese (written and spoken)

Education

Bachelor’s degree in Business Administration, Logistics, Supply Chain Management

Job description

Key Responsibilities

• Business Growth & Strategy: Develop and execute impactful strategies to expand the company’s international footprint, capture new markets, and drive sustainable sales growth.

• Team Leadership: Lead, mentor, and motivate internal teams to ensure seamless coordination of global shipments, pricing proposals, and exceptional client service.

• Sales & Commercial Support: Provide support in pricing, quotations, and negotiations to secure new business opportunities and enhance profitability.

• Partnership Management: Build, nurture, and maintain strong long‑term relationships with overseas shipping agencies, freight forwarders, and trade authorities.

• Operational Excellence: Apply deep expertise in freight forwarding operations and customer service processes to ensure efficient, reliable, and compliant international shipments.

• Market Development: Identify emerging market opportunities and monitor competitor activity to stay ahead of industry trends.

• Contract Negotiations: Lead high‑value contract and agency agreement negotiations to strengthen global partnerships and secure favorable terms.

• Business Insights: Deliver actionable insights, reports, and recommendations to senior management, driving informed decision-making and continuous growth.

Requirements

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum 5 years of proven experience in international logistics and freight forwarding, with a strong background in business development.
• Solid understanding of global trade regulations, customs compliance, and shipping documentation.
• Exceptional leadership, communication, and negotiation skills with the ability to influence and manage stakeholders at all levels.
• Strategic thinker with a strong track record of achieving measurable business results and driving growth.
• Proficiency in written and spoken Chinese is required to effectively engage with clients and partners from China.