Inside Sales & Contracts Coordinator

Rotork; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global provider of flow control solutions is seeking an Inside Sales and Contracts Coordinator in Shah Alam, Malaysia. This pivotal role involves supporting sales efforts, managing contracts, and ensuring compliance. The ideal candidate will have 2-3 years of B2B sales experience, strong communication skills, and proficiency in CRM and Excel. This position offers an opportunity to contribute significantly to our business while upholding high standards of customer service and operational efficiency.

Qualifications

• 2-3 years of experience in inside sales or contract administration, preferably in a B2B environment.
• Strong verbal and written communication skills are essential.
• Detail-oriented with a strong focus on accuracy.

Responsibilities

• Collaborate with the sales team to generate leads and close deals.
• Prepare and process sales contracts, ensuring compliance with policies.
• Manage the contract lifecycle, including drafting and negotiation.

Skills

Sales lead generation

Contract management

Customer service

CRM software proficiency

Attention to detail

Education

Bachelor's degree in Business Administration, Sales, or related field

Tools

Microsoft Excel

Contract management software

Job description

Rotork is a market-leading global provider of mission-critical flow control and instrumentation solutions. Customers rely on Rotork for innovative, high quality and dependable solutions for managing the flow of liquids, gases and powders. Rotork helps customers around the world to improve efficiency, reduce emissions, minimise their environmental impact and assure safety.

We operate across three end market focused divisions. These are Oil & Gas, Water & Power, and Chemical, Process & Industrial (CPI). This end market aligned structure means we can build close strategic relationships with our customers and directly meet their needs.

We are a global company with 3,500 employees serving 170 countries. We work closely with our customers to understand their requirements and automation challenges. The innovative approach to research and development activities throughout Rotork ensures cutting-edge products are available for every application across the markets we serve.

Our comprehensive product portfolio and over 60 years of industry knowledge mean customers can rely on us to deliver innovative, high-quality and reliable solutions. Rotork products are built with quality components and have clear user interfaces for safe operation in the field. Our extensive product development and rigorous testing ensure long-lasting performance and continued reliability.

We are committed to improving our environmental performance with a particular focus on environmental emissions reduction. We are committed to achieving net-zero by 2035 for scopes 1 & 2 and by 2045 for scope 3. We are committed to reducing our impact on the environment across all activities, eliminating waste to landfill and minimising water consumption.

Job Description

We are seeking a highly organized and efficient Inside Sales and Contracts Coordinator to join our dynamic team in Malaysia. In this role, you will be responsible for supporting our sales efforts and managing contract processes, playing a crucial part in driving our business forward.

• Collaborate with the sales team to generate leads, qualify prospects, and close deals
• Prepare and process sales contracts, ensuring accuracy and compliance with company policies
• Manage the contract lifecycle, including drafting, negotiation, execution, and renewal
• Maintain detailed records of sales activities and contract status in CRM systems
• Coordinate with internal departments to ensure smooth contract implementation
• Analyze sales data and prepare reports for management
• Respond to customer inquiries and provide excellent customer service
• Assist in developing and improving sales and contract management processes
• Stay up-to-date with product knowledge and industry trends

Qualifications

• 2-3 years of experience in inside sales or contract administration, preferably in a B2B environment
• Bachelor's degree in Business Administration, Sales, or related field (preferred)
• Strong verbal and written communication skills
• Proficiency in CRM software and advanced Microsoft Office skills, especially Excel
• Experience with contract management software
• Excellent time management and multitasking abilities
• Detail-oriented with a strong focus on accuracy
• Knowledge of sales processes and contract management
• Understanding of basic legal terminology related to contracts
• Ability to work independently and as part of a team
• Strong customer service orientation with a professional demeanour