Indoor Sales Promoter

Hua Yee Tiling Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local retail company in Johor Bahru is seeking an Indoor Sales Promoter to enhance customer service and drive sales. The role includes greeting customers, providing product information, managing inventories, and resolving customer inquiries. Strong communication skills and a positive attitude are essential for success in this position.

Qualifications

• Ability to make customers feel welcome.
• Proactive in resolving customer issues.
• Understanding of product features and services.

Responsibilities

• Greet and direct customers.
• Provide accurate product information.
• Answer customer questions and manage returns.
• Cross-sell products and manage outlet inventories.

Skills

Strong communication skills

Positive attitude

Job description

We are looking for an Indoor Sales Promoter to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out.

You will help identify client needs, present and answer questions about our products and services and recommend solutions.

A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Manage outlet inventories
• Issue relevant paper works
• Cashiering duties
• Inform customers about discounts and special offers
• Provide customer feedback to the management