Indoor Sales Executive (Telemarketing/B2B Cables)

MVC Resources; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading solutions provider is seeking an Indoor Sales Representative based in Shah Alam, Malaysia. This role involves B2B cold-calling and lead generation to support sales efforts. The candidate should have 1-2 years of experience in telemarketing or inside sales, be fluent in English and Mandarin, and possess strong communication and persuasion skills. You will manage a pipeline of prospects, track CRM data, and set appointments with qualified leads. This position is ideal for someone motivated and eager to contribute to business growth.

Qualifications

• Minimum 1-2 years of experience in telemarketing, inside sales, or B2B cold-calling.
• Confident in handling cold calls and objections.
• Strong interpersonal and persuasion skills.

Responsibilities

• Make outbound calls to potential business clients and qualify leads.
• Build and maintain a database of prospects and track call outcomes.
• Schedule meetings or demos for qualified leads and coordinate follow-ups.

Skills

Strong communication skills in English

Fluent in Mandarin

Cold-calling experience

Interpersonal skills

Persuasion skills

Tools

CRM systems

Job description

Location: Shah Alam

Overview

We are looking for a motivated and target-driven Indoor Sales Representative to support our B2B sales efforts through cold-calling and lead qualification. This role will focus on generating new business opportunities via outbound calls, building a pipeline, and handing qualified leads to the sales team. Ideal for someone comfortable with phone-based selling and eager to contribute to business growth.

Key Responsibilities

• B2B Cold-Calling & Lead Generation: Make outbound calls to potential business clients; introduce company’s industrial cable & connectivity solutions; qualify leads and generate interest in products or services.
• Pipeline Management: Build and maintain a database of prospects, track call outcomes, update CRM with lead status and customer information.
• Initial Sales Engagement: Present product features and benefits over the phone; respond to inquiries; answer basic questions; gather requirements and refer leads to sales/technical team as needed.
• Follow-up & Appointment Setting: Schedule meetings or demos for qualified leads; coordinate with outbound sales or technical team for follow-up calls or visits.
• Achieve Targets: Work toward daily/weekly/monthly KPIs for call volume, conversion rate, and qualified leads generated.

Requirements

• Minimum 1–2 years of experience in telemarketing, inside sales, or B2B cold-calling.
• Strong communication skills in English & Mandarin — mandatory due to frequent engagement with Mandarin-speaking customers.
• Confident in handling cold calls, objections, and high-volume outreach.
• Strong interpersonal and persuasion skills, with a professional phone presence.
• Familiarity with CRM systems and maintaining structured sales records.