Impactful Workday HCM & Knowledge Management Analyst

Cochlear; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading medical device company in Kuala Lumpur seeks a Workday HCM & Knowledge Management Analyst to act as the first point of contact for Workday expertise. Responsibilities include managing case resolutions, configuring Workday, and overseeing knowledge governance. Ideal candidates have 2-5 years of experience with Workday HCM, strong communication, and analytical skills. This role offers the chance to enhance HR technology interactions and support global operations.

Qualifications

• 2–5 years’ hands-on experience with Workday HCM configuration and reporting.
• Experience with ticketing systems for case management.
• Strong documentation, communication, and training skills.
• Knowledge of content management systems and governance practices.
• Analytical mindset with excellent problem-solving skills.

Responsibilities

• Respond to Workday Help cases across various functions.
• Maintain knowledge content lifecycle accuracy and compliance.
• Execute Workday configuration changes and reporting.
• Support release management and change enablement activities.
• Champion continuous improvement and self-service adoption.

Skills

Workday HCM configuration

Workday reporting

Documentation skills

Communication skills

Analytical mindset

Tools

SharePoint

Ticketing systems

Job description

A leading medical device company in Kuala Lumpur seeks a Workday HCM & Knowledge Management Analyst to act as the first point of contact for Workday expertise. Responsibilities include managing case resolutions, configuring Workday, and overseeing knowledge governance. Ideal candidates have 2-5 years of experience with Workday HCM, strong communication, and analytical skills. This role offers the chance to enhance HR technology interactions and support global operations.