Immediate Hiring | Mandarin Customer Service | Office Hour

J-Recruit Recruitment Agency; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency in Kuala Lumpur is hiring for a Mandarin Customer Service position. The role involves communicating with customers, providing product information, and resolving complaints. Candidates should have at least 1 year of experience and strong computer skills. This position offers a salary between RM 2,500 and RM 3,500, with bonuses twice a year.

Benefits

Bonus twice a year

Qualifications

• Good command of Mandarin & English in both written and verbal forms.
• At least 1 year of working experience in related field required.
• Excellent computer skills, especially in spreadsheets.

Responsibilities

• Communicate with customers via phone, email & face to face.
• Provide knowledgeable answers to customer inquiries.
• Handle and resolve customer complaints.
• Prepare daily/monthly/annual reports.

Skills

Mandarin

English

MS Excel

MS Word

Computer Skills

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Immediate Hiring | Mandarin Customer Service | Office Hour

About the Employer

Founded in 1973 andnow grown to become a global organization. With more than800,000 independent distributors situated worldwide focusing producingproduct line of premium quality undergarments with unique body-shaping features.

• RM 2,500 RM 3,500++
• Bonus twice a year

Responsibilities:

• Communicate with customers via phone, email & face to face.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Communicate and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service process.
• Preparation of daily/monthly/annual reports.

Requirements:

• Possess a good command of Mandarin & English in both written and verbal forms.
• At least 1 year of working experience in the related field is required for this position.
• Knowledge of MS Excel & Word.
• Willing to work multitask and able to work independently and with minimal supervision.
• Excellent computer skills and Excel spreadsheet experience.

Apply now or contact the below to know more.

WhatsApp / Telegram : [phone]
Email : [e-mail]