Immediate Hiring! Customer Service Executive – CelcomDigi (No Shift | Bangsar)

Wingo Starr Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing customer service company is looking for dynamic individuals to handle customer calls for CelcomDigi. The role involves managing both inbound and outbound communication, assisting customers with products and payments, and ensuring accurate record-keeping. Fresh graduates and entry-level candidates are encouraged to apply. The company offers a basic salary up to RM2,500 and generous incentives, along with an 8-hour workday from Monday to Friday and half-day on Saturday.

Benefits

Basic salary up to RM2,500

Increment up to RM1,000 after confirmation

Incentives up to RM2,000++/month

Qualifications

• Fresh graduates and entry-level candidates are encouraged to apply.
• Communication skills in Mandarin/Cantonese are an added advantage.

Responsibilities

• Handle CelcomDigi customer calls.
• Assist customers with products, services, and payments.
• Provide solutions and update records in the system.
• Retain and upsell services.

Skills

Good communication in Bahasa Malaysia & English

Team player

Energetic and positive attitude

Job description

🚀 Kick start your career with Wingo Star Group – no shifts, just office hours in Bangsar (above LRT Kerinchi)!

What You’ll Get:

• 💵 Basic up to RM2,500
• 📈 Increment up to RM1,000 after confirmation
• 🎯 Incentives up to RM2,000++/month (uncapped!)
• 🕘 Office hours: Mon–Fri (9–6), Sat half-day (9–1)
• 🎓 Training provided – fresh grads welcome!

Your Role:

• Handle CelcomDigi customer calls
• Handle inbound & outbound calls/emails
• Assist customers with products, services & payments
• Provide solutions and update records in the system
• Retain & upsell services
• Update customer records accurately

Who We’re Looking For

• Good communication in Bahasa Malaysia & English (Mandarin/Cantonese is an added advantage)
• Energetic, positive & a great team player
• Fresh graduates & entry-level candidates are encouraged to apply

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