Hybrid CRM Solutions Analyst

Renesas; Bayan Lepas; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading semiconductor solutions provider is seeking an IT functional techno analyst for their CRM platform. The ideal candidate has 2-3 years in IT management with a focus on CRM implementation and strong analytical and problem-solving skills. Responsibilities include supporting CRM projects, liaising between business and IT teams, and participating in requirements gathering and testing. This role is hybrid, enabling remote work two days a week, fostering innovation and collaboration.

Benefits

Flexible work environment

Remote work option

Employee Resource Groups

Qualifications

• Functional and technical knowledge on CRM systems including Master Data Management, Orders, Pricing, and more.
• Minimum of 2-3 years of experience in IT management with strong focus on CRM implementation.
• Experience in integration with CRM, EDI and ERP systems.

Responsibilities

• Communicate with end-users for requirements gathering and testing.
• Act as the liaison between business experts and project team.
• Support system enhancements, process changes, and testing.

Skills

CRM Systems Expertise

Analytical skills

Problem-solving skills

Communication skills

Tools

SQL

Job description

A leading semiconductor solutions provider is seeking an IT functional techno analyst for their CRM platform. The ideal candidate has 2-3 years in IT management with a focus on CRM implementation and strong analytical and problem-solving skills. Responsibilities include supporting CRM projects, liaising between business and IT teams, and participating in requirements gathering and testing. This role is hybrid, enabling remote work two days a week, fostering innovation and collaboration.