Human Resources Manager

Synergy Dining Group Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic dining group in Malaysia is seeking a Human Resources Manager to lead HR functions, ensuring compliance and enhancing workplace culture. The ideal candidate will have extensive HR management experience, strong leadership skills, and be proficient in English, Bahasa Malaysia, and Mandarin. Competitive remuneration and a supportive team await the right candidate.

Benefits

Attractive remuneration package

Supportive leaders and team

Staff discounts across restaurant outlets

Qualifications

• Minimum 6 years of HR management experience, with at least 3 years in a managerial capacity.
• Strong knowledge of Malaysia's Employment Act 1955 and statutory regulations.
• Proficient in English, Bahasa Malaysia and Mandarin (spoken and written).

Responsibilities

• Lead and manage all aspects of HR functions to ensure compliance.
• Develop and implement HR policies and procedures.
• Manage full-cycle recruitment process.
• Perform payroll processing related activities.
• Conduct market surveys of salary structures.
• Foster a positive work environment through effective communication.
• Address employee relations issues.
• Implement performance management systems.
• Oversee hostel management and foreign workers applications.
• Lead and mentor the HR team.

Skills

Leadership Skills

Communication Skills

Analytical Skills

Problem-Solving

Multi-tasking

Bilingual in English and Mandarin

Education

Bachelor’s degree in Human Resources or related fields

Job description

We are a dynamic group holding company that owns 6 dining brands with 12 outlets specializing in delivering superior quality Sichuan hotpot and halal hotpot cuisine. We take pride in our commitment to excellence and customer satisfaction, offering an exceptional dining experience across all our locations.

Job Summary: Reporting to the Executive Director, the Human Resources Manager will lead and manage the full spectrum of HR functions within the company, including recruitment & manpower planning, payroll processing, compensation and benefits, employee relations, learning & development, talent management, and other relevant HR scopes which may be required from time to time. The ideal candidate must be hands‑on supporting day‑to‑day HR operations including payroll processing while providing strategic guidance to enhance business alignment and ensuring of an overall positive workplace culture.

Responsibilities

• Lead and manage all aspects of HR functions and ensure compliance of group policies, rules, regulations, deadlines and smooth operations.
• Develop and implement HR policies and procedures, including the employee handbook and workplace procedures that align with company goals and legal requirements.
• Manage full‑cycle recruitment process to attract, hire and retain talent to meet the company's expansion plans. Monitor and analyze turnover rates and develop retention strategies to reduce employee turnover.
• Perform payroll processing related activities, including statutory payments before the deadline (EPF, SOCSO, EIS, PCB, HRDF), ensuring accuracy and timely disbursement.
• Conduct market surveys of the industry salary structures. Review and adjust compensation structures, ensuring competitiveness with industry benchmarks.
• Foster a positive work environment by promoting effective communication, employee engagement, and a strong organizational culture. Develop and implement employee engagement initiatives, such as recognition programs, employee surveys, and team‑building activities.
• Address employee relations issues, including counseling, disciplinary actions, and grievance handling.
• Implement performance management systems such as goal setting, performance reviews and support employee development, including onboarding, evaluations, promotions, and succession planning.
• Oversee hostel management, foreign workers work pass applications, and accommodation for employees.
• Lead, mentor, and develop the HR team, providing guidance and support to ensure their professional growth and success.
• Ensure all matters related to office administration are delivered, i.e. daily office supplies management, company vehicles, safety & cleanliness guidelines, etc.
• Perform any other ad hoc assignments assigned by the Management from time to time.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related fields.
• Minimum 6 years of HR management experience, with at least 3 years in a managerial capacity.
• Strong knowledge of Malaysia's Employment Act 1955 and other statutory regulations.
• Proficient in English, Bahasa Malaysia and Mandarin (spoken and written) as the role requires liaison with Mandarin‑speaking stakeholders.
• Excellent leadership, communication, and people management skills.
• Strong analytical and problem‑solving capabilities with a focus on multi‑tasking and execution.

Benefits

• Attractive remuneration package.
• Supportive leaders and team.
• Staff discounts across our restaurant outlets.

Application Questions

• What's your expected monthly basic salary?
• How many years' experience do you have as a human resources manager?
• How would you rate your Mandarin language skills?
• How many years of payroll experience do you have?
• How much notice are you required to give your current employer?