Human Resources Manager

EXCLUSIVE FACTORY MOBILE SDN. BHD.; Kota Bharu; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading retail organization in Kota Bharu, Kelantan seeks a Retail HR Manager to oversee human resources functions. You will manage recruitment, training, employee relations, and performance while ensuring compliance with laws. The ideal candidate holds a Bachelor’s degree in HR and has retail HR management experience. This position offers an attractive salary, career development opportunities, and a positive work environment.

Benefits

Attractive Salary & Commission

Career Development

Employee Loan (0% Interest)

Salary Increments

Medical Benefits

Maternity & Paternity Leave

Comfortable Workplace and Positive Work Environment

Qualifications

• Proven experience as an HR manager in a retail environment.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Ability to multitask and prioritize in a fast-paced retail environment.

Responsibilities

• Manage all aspects of human resources functions within retail operations.
• Lead the recruitment process for retail staff.
• Develop and implement training programs for retail staff.
• Address employee relations issues and ensure compliance with labor laws.
• Monitor staff performance and provide feedback.
• Administer compensation and benefits programs.
• Maintain accurate employee records.
• Implement safety policies and ensure compliance with regulations.
• Collaborate on strategic HR initiatives.

Skills

Human Resources Management

Retail Management

Interpersonal Skills

Leadership

HRIS Software

Education

Bachelor's degree in Human Resources Management or Business Administration

Job description

Benefits:

• Attractive Salary & Commission
• Career Development
• Employee Loan (0% Interest)
• Salary Increments
• Medical Benefits
• Maternity & Paternity Leave
• Comfortable Workplace and Positive Work Environment

Location: Kota Bharu, Kelantan

Company Overview

Factory Mobile is a leading retail organization dedicated to providing exceptional products and services to our customers. We pride ourselves on fostering a positive work environment where employees can thrive and grow. We are seeking a talented and experienced Retail HR Manager to join our team and lead our human resources initiatives in our retail locations.

Job Description

As the Retail HR Manager, you will be responsible for managing all aspects of human resources functions within our retail operations. You will work closely with store managers and corporate HR to ensure compliance with company policies and procedures while fostering a positive and engaging work culture.

Responsibilities

Recruitment and Hiring

• Lead the recruitment process for retail staff, including job postings, screening resumes, conducting interviews, and making hiring decisions.
• Develop and maintain relationships with recruitment agencies and other talent sources to ensure a steady pipeline of qualified candidates.

Training and Development

• Develop and implement training programs for retail staff to enhance their skills and product knowledge.
• Conduct onboarding sessions for new hires and coordinate ongoing training opportunities.

Employee Relations

• Address employee relations issues such as conflicts, grievances, and disciplinary actions in a timely and effective manner.
• Ensure compliance with company policies and labor laws related to employee relations.

Performance Management

• Monitor the performance of retail staff and provide feedback, coaching, and performance evaluations as needed.
• Recognize and reward top performers to foster a culture of excellence.

Compensation and Benefits

• Administer employee compensation and benefits programs, including salaries, bonuses, and incentives.
• Ensure compliance with wage and hour laws and manage payroll processes.

HR Administration

• Maintain accurate employee records and HR documentation.
• Handle employee inquiries and provide assistance with HR-related matters.

Safety and Compliance

• Implement and enforce safety policies and procedures to maintain a safe work environment for retail staff and customers.
• Stay up-to-date with relevant regulations and ensure compliance with labor laws.

Strategic Planning

• Collaborate with senior management to develop and implement strategic HR initiatives that support business objectives.
• Provide input and recommendations on staffing, training, and employee engagement strategies.

Qualifications

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• Proven experience as an HR manager in a retail environment.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Excellent communication, interpersonal, and leadership skills.
• Ability to multitask and prioritize in a fast-paced retail environment.
• Experience with HRIS and other HR software systems preferred.

Factory Mobile was established in 2016 and operates 8 branches across Malaysia. We aim to deliver the latest gadget solutions and provide superior service to our customers while nurturing a talented workforce.