Human Resources Employee Advisor

bp; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading energy company in Kuala Lumpur is seeking an Employee Advisor to serve as a key contact point for employees. This role involves guiding and supporting employees on HR policies and fostering a positive work environment through effective communication and problem-solving. Candidates should have HR advisory experience, strong analytical skills, and a bachelor's degree in Human Resources or related field. The position offers a collaborative culture and various employee benefits including health insurance and learning opportunities.

Benefits

Life and health insurance

Medical care package

Learning opportunities

Social communities and networks

Qualifications

• Experience in an HR advisory or similar employee support role.
• Ability to apply agility core practices in a fast-paced HR environment.
• Excellent understanding and response to employee needs through compassion.

Responsibilities

• Serve as the initial point of contact for employee inquiries.
• Lead and resolve employee concerns, grievances, and disciplinary matters.
• Support the implementation of HR initiatives.

Skills

HR advisory experience

Customer Service Design principles

Communication skills

Data analysis skills

Agility core practices

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS systems

Data analysis tools

Job description

The Employee Advisor will act as a key point of contact for employees, providing guidance and support on a wide range of HR-related matters. This role focuses on fostering a positive employee experience through effective communication, problem-solving, and the application of HR standard processes.

Job Responsibilities

• Serve as the initial point of contact for employee inquiries, providing accurate and timely information on HR policies, procedures, and benefits.
• Apply **Employee and labor relations expertise to effectively lead and resolve employee concerns, grievances, and disciplinary matters.
• Use analytical thinking to assess complex employee situations, identify root causes, and recommend appropriate solutions.
• Collaborate with various HR functions and business units to ensure a consistent and high-quality employee experience.
• Employ strong communication skills to articulate complex information clearly and insightfully, both verbally and in writing.
• Supply to the continuous improvement of HR services through creativity and innovation, finding opportunities for process enhancements and better employee support.
• Support the implementation of HR initiatives, applying skills in leading change to ensure smooth transitions for employees.
• Demonstrate global perspective in understanding diverse employee pool needs and cultural nuances within the organization.
• Leverage organizational knowledge to navigate company structures and processes effectively, ensuring employees receive appropriate support.
• Participate in project and program activities related to HR initiatives, from planning to execution.
• Ensure adherence to information security protocols when handling sensitive employee data.
• Apply data manipulation skills (Extract, transform and load) to analyze HR data and supply to reporting as needed.

Job Qualifications

• Shown experience in an HR advisory or similar employee support role.
• Demonstrated ability to apply agility core practices in a fast-paced HR environment.
• Solid foundation in Customer Service Design principles to enhance the employee experience.
• Excellent ability to understand and respond to employee needs through understanding emotions and practicing compassion.
• Proficient in using HRIS systems and data analysis tools.
• Bachelor's degree or equivalent experience in Human Resources, Business Administration, or a related field.
• Outstanding communication and social skills.
• Ability to work independently and as part of a team in a multicultural environment.

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the demeanor of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Learning opportunities and other development opportunities to craft your career path
• Life and health insurance, medical care package
• And many other benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.