Human Resources Business Partner (HRBP) Manager

International SOS (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global health and security service provider in Kuala Lumpur is seeking a Human Resources Business Partner (HRBP) Manager to provide strategic HR support. The ideal candidate will manage talent acquisition, employee relations, and implement HR processes in compliance with local regulations. Requirements include 7 years HR experience and a degree in a related field. This role offers a dynamic workplace that emphasizes organizational culture and employee engagement.

Qualifications

• Minimum 7 years of Human Resources experience as generalist.
• Minimum 3 years of people management experience in matrix organization.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Manage talent resourcing activities and onboarding programs.
• Support HR management for all contracts.
• Ensure implementation of HR policies in line with local laws.

Skills

Human Resources Management Skills

Employee Relations

Onboarding

Performance Management

Teamwork and collaboration

Communication

Analytical and Critical Thinking

Leadership

Education

Degree in Human Resources related field

Tools

Human Resources Information Software/System

Job description

Human Resources Business Partner (HRBP) Manager

A. Overall Purpose Of The Job (Brief description of the primary purpose of this position) The role focuses on providing day to day support and advice to the assigned business(s), to ensure that human resources management of the function operates at maximum efficiency. Particular support is needed in the areas of employee communications, employment contract management, employee relations, performance management, code of conduct, overtime and absenteeism management. The incumbent will work to develop best practice human resources processes in these areas.

B. Key Responsibilities

Administration & Management

Supporting assigned business in contract tightening and the development of appropriate HR processes for the end to end management of employees (full spectrum).

Support the HR management for all contracts ensuring that appropriate HR and leadership practices are in place.

Support various tenders’ process from a HR perspective (where applicable).

Develop and maintain good working relationships with all key internal customers.

Work with the senior management team to develop and implement appropriate strategies to meet the needs of the business whilst maximizing the International SOS brand in the market place.

Contribute to the profitability of the company by adhering to the department’s operating budget and controlling employee activity expense budget.

Provide sound advice regarding Industrial Relations regulations and requirements.

Human Resource Management

Manage talent resourcing activities and on-boarding programs for all new hires. Ensure that the recruitment needs of designated Business Line are being forecasted, planned and fulfilled timely. Working with stakeholders to recruit high quality candidate with the relevant skills for the role. Managing the end-toend candidate experience.

Manage all HR operations related matters including payroll management for employees in assigned business. Co-ordinate the remuneration and incentive process for the designated Business Line.

Work with the compensation and benefits team to ensure that remuneration levels are competitive, and relevant benchmarking is conducted.

Ensure that the operation understands and implements International SOS Human Resource policies and practices which are in line with local employment laws and regulations.

Maintain positive employee relations by proactively working with department heads on staff issues, through provision of staff welfare and recreation programs, and through regular and positive engagement with staff at all levels.

Support in cultural, values and change management initiatives to improve staff morale, retention and maintain a positive workplace environment. Responsible for recommending and implementing employee retention strategies. Co‑ordinating the various HR initiatives which directly translates to great employee engagement experience, enhancing the loyalty and motivation of our employees - including recruitment, development, talent management, engagement and culture building.

Support business to utilise internal system to provide information and feedback for line management to proactively manage their staff.

Ensure that the performance management framework is completed on a quarterly basis for all staff, and that identified development needs are addressed. In collaboration with Group L&D and relevant stakeholders, identify and implement relevant continuous learning pathways and development roadmaps.

Provide assistance to Team Leaders and Managers to determine organizational development needs, and work with the closely with the Human Resources team to design and implement appropriate programs.

Develop and maintain a people metric dashboard for designated Business Line.

Compile monthly human resources related report as required.

Other Duties

To work within and promote all International SOS’s policies, procedures and corporate values.

To be aware of International SOS’ OH&S policies, practices and procedures and actively participate in the ongoing development and enhancement of these important areas of our business.

Undertaking project work or any other reasonable duties as requested by the direct Manager.

C. Job Profile Required Skills and Knowledge

• Human Resources Management Skills
• Employee Relations
• Onboarding
• Human Resources Information Software / System
• Performance Management
• Teamwork and collaboration
• Human Resources Knowledge (Understanding of processes / tools / trends / regulations)
• Communication
• Enterpersonal and rapport building
• Analytical and Critical Thinking
• Accountability
• Leadership
• Time management

Required Work Experience

Minimum 7 years Human Resources experience as generalist.

Minimum 3 years of people management experience in matrix organisation.

Required Qualifications

Degree qualified in Human Resources related field

Required Languages

English and Bahasa Malaysia.

Travel / Rotation Requirements

As per business requirements.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Human Resources Business Partner?
• How many years of people management experience do you have?
• How many years' experience do you have in Human Resources (HR)?
• How many years of recruitment experience do you have?
• How many years' experience do you have in industrial relations & employment law?

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise focus on prevention, offering real-time, actionable insights and on‑ground quality delivery. We help you meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

Founded in 1985, the International SOS Group is trusted by 11,000 organisations, including over half of the Fortune Global 500, multi‑national corporate clients and mid‑size enterprises, governments, educational institutions and NGOs. 11,000 multi‑cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.

What can I earn as a Human Resources Business Partner