HRIS Support

eTeam; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology solutions provider is seeking an HRIS Support Specialist in Malaysia to oversee implementation, support, and maintenance of HR systems like Workday and Orisoft. The ideal candidate should have 3-5 years of project management experience and a background in HRIS functions. You will ensure data integrity and collaborate with various teams to enhance processes. Strong skills in process improvement and familiarity with RPA are advantageous. This role offers an exciting opportunity to drive innovation in HR operations.

Qualifications

• 3-5 years of relevant working experience in project management.
• Experience in HR applications troubleshooting and support.
• Knowledge of process improvement and change management.

Responsibilities

• Implementation, support, and maintenance of HRIS.
• Ensure data integrity and analyze data flows for improvements.
• Support system upgrades and troubleshoot HR systems.

Skills

Project management

HRIS functions

Data integrity

Robotic Process Automation (RPA)

Education

Tertiary education in IT or related field

Tools

Workday

Orisoft

altHR

Job description

HR / Employee Experience / HR Operations Excellence

HRIS Support Nature of Job: Contract (3rd party contract) Duration (months): 6 months Job Level: Associate or Senior Associate Division / Department / Section: HR / Employee Experience / HR Operations Excellence Location: D ’house – Lot 10, Subang Hi Tech, Shah Alam Will report to: Head of Section

We’d like to think of you as:

• Firstly, a highly motivated individual who is service and client oriented, able to work independently as well as in cross‑business units & cross functional teams.
• You have the ability to perform a variety of day‑to‑day administrative Human Resource Information System (HRIS) functions ensuring data integrity and the processing and reporting of HR data.
• Ability to handle problems and non‑routine situations by determining the approach or action to take and interprets guidelines, procedures, policies, and practices

Your Responsibilities:

• The HRIS Specialist has a primary focus on implementation, support, and maintenance of the Human Resource Information Management System. This position serves as a technical point‑of‑contact for information systems supporting HR planning and operations.
• Works closely with other subject matter experts in ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.
• The Specialist works under the general supervision of Digi HRIS Lead who assigns responsibilities and sets goals and objectives as follows:

• Conceptualization and Implementation of Systems/Tools Strategy & Roadmap: In identifying areas of opportunity to improve existing HR system processes, functionality, and workflow, and maximize technological capabilities to reduce manual processes and to improve data management and efficiency.

• System New Implementation, Release Management & Deployment: Ensure timely and quality delivery within the project timeline. Also, supporting product roadmap management and releases, change requests scoping, development and deployment (whether in‑house or vendor developed).
• System Support & Maintenance: Troubleshoot, support system upgrades, patches, testing and maintain all Digi HR related systems (e.g., Workday, Orisoft, altHR, etc.), portals, tools, and infrastructure.
• Process Improvement: Identify areas of improvement, capture potential future enhancements needed for on‑going business needs and coordinate implementation of changes.

Your Critical Interfaces:

• Critical internal interfaces within HR
  • HR Management Team
  • Core HR and Corp Infrastructure Management Teams
• Critical interfaces with other Digi Teams and Externally
  • Employees of Digi from various divisions (Finance, Commercial, Technology, and Corporate Functions)
  • Consultants, Partners, Suppliers, Telenor Group, Global Shared Services (GSS), Auditors and other vendors

Your Merits:

• Tertiary education in IT or a related technical field.
• At least 3-5 years relevant working experience in project management. (E.g., user requirements, design, development, testing, migration) and applications troubleshooting, maintenance and support.
• Project implementation experience especially in HR and Enterprise related systems (e.g., end‑to‑end HR suite of applications) including the scope on process improvement and change management.
• Knowledge / understanding of Robotic Process Automation (RPA) is an added advantage.