Job Purpose
HR analytics involves the systematic collection, organization, and analysis of workforce-related data, including recruitment, talent management, learning and development, employee experience and engagement, performance, and retention/succession planning. Its goal is to identify and address people-related issues, gain insights into our people processes, and leverage people data through robust data governance and business-oriented metrics and analytics.
Key Responsibilities
- Act as an internal consultant, point of contact, and trusted advisor for stakeholders both within HR and beyond at Regional and Country Level.
- Conduct data analysis and discovery to identify trends and correlations to uncover hidden insights on the Workforce Data and People Planning.
- Posses strong skills in data wrangling and feature engineering to extract insights from the data, tailored to use cases and business requirements provided by HR and business stakeholders.
- Able to recommend information that should be analysed based on key indicators, works to determine root cause, and/or identify areas of concern (Hotspots) within the respective businesses.
- Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business
- Translate results into compelling and impactful dashboards and reports that facilitate information sharing across the organization, helping senior management grasp the narrative and trends related to their workforce.
- Stay current and updated on new functionality, approaches, and best practices. Expand analytics to bring these new approaches to businesses to answer critical talent questions.
- Design and implement holistic data governance processes and structures including a focus on data access and security matrix to enable stakeholders access the data they need to be successful.
- Participate in the design and implementation of new people analytics strategies to drive insights about CIMB’s workforce.
- Ensure the development of proper training and documentation for analysis processes to ensure expanded use within the organization.
- Manage confidentiality of data by following established security/confidentiality standards and support the accuracy of data through collaboration with data custodians.
- Improve data integrity in collaboration with Regional Data Management and HRBPs to achieve high quality, actionable data & metrics.
- Ensure compliance with regulatory requirements, CIMB policies & procedures, guidelines and the Department’s policies and procedures regionally.
- To perform any other responsibilities / task as assigned by the management from time to time.
Qualifications
Bachelor’s degree, preferably in statistics, economics, mathematics, computer science or a similar field with quantitative coursework.
Relevant Work Experience
- Demonstrated expertise in developing comprehensive data analytics tools (such as dashboards and scorecards) to enable business stakeholders to gain deeper insights into essential data.
- Have strong programming skills in SQL, Python and familiarity in using Power Query, DAX etc.
Competencies/Skills
Technical/Functional skills
- Strong analytical, problem-solving, and excellent communication and story telling skills to influence use of analytics across multiple stakeholders.
- Experience in HR system technology plus knowledge of BI tools such as Tableau, Power Bi, Oracle HCM BI & etc.
- Ability to work with multiple data sources and combining relevant information(during the info gathering with stakeholder on the usecases) to generate workforce insights from analysis.
- Track record of designing actionable HR metrics and analytics to drive workforce decisions at Regional and Country Level.
- Proven ability to perform with a high degree of accuracy and dealing with highly confidential information.
Personal skills (Soft Competencies [Core/Leadership])
- Self-starter with strong problem-solving skills (critical, strategic, and evaluative thinking)
- Strong leadership, organizational, people and project management skills