HR Operations Associate

FINEXUS Group; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading technology company in Kuala Lumpur is seeking an HR Operations Associate to oversee end-to-end HR processes, including onboarding and payroll. You will ensure operational excellence and support employees throughout their journey. The ideal candidate has 1–3 years of HR operations experience, strong attention to detail, and excellent communication skills. Join us in fostering a supportive culture for our teams striving for operational excellence.

Qualifications

• 1–3 years experience in HR operations or payroll administration.
• Strong operational and administrative expertise in payroll, benefits, HRIS.
• Able to explain processes clearly to employees and leaders.

Responsibilities

• Own the full employee lifecycle including onboarding and offboarding.
• Manage payroll end-to-end ensuring accuracy and compliance.
• Administer benefits and ensure employees have access to information.
• Prepare HR-related letters and maintain HR records.

Skills

HR operations experience

Payroll administration

Attention to detail

Strong communication skills

Analytical skills

Job description

Mission

Ensure every Finexus employee experiences a seamless and well-supported journey — from onboarding to offboarding — while keeping payroll and HR operations accurate, timely, and compliant. You’ll make sure every HR touchpoint runs smoothly so teams can focus on impact.

About the Role

Finexus is transforming how we manage and support our people.

As an HR Operations Associate, you’ll own end-to-end HR processes across the employee lifecycle from onboarding, payroll, and benefits administration, to offboarding and compliance. You’ll work closely with HR, Talent & Culture, and business teams to deliver accurate, timely, and people-friendly HR services.

This role is ideal for someone who thrives on operational excellence, process improvement, and attention to detail.

What You’ll Do

• Own the full employee lifecycle for assigned groups, including onboarding, probation, role changes, and offboarding.
• Manage payroll end-to-end: calculate, verify, and ensure accurate and timely salary processing, statutory compliance, and reporting.
• Administer benefits, leave, and claims, ensuring employees have access to clear and accurate information.
• Prepare and issue HR‑related letters, such as appointment letters, salary certificates, employment verification, and promotion letters.
• Draft, review, and maintain employment contracts, HR policies, and related documentation.
• Maintain HR records, data, and systems with accuracy, confidentiality, and compliance.
• Handle work permits, visas, and compliance requirements for expatriate employees.
• Support employee engagement initiatives, including HR events and internal communications.
• Assist in managing performance‑related cases and documentation, ensuring consistency and adherence to policies.
• Act as a point of contact for HR queries, providing clear guidance and support to employees and managers.
• Partner with HR Ops and Talent & Culture to improve processes, tools, and documentation for efficiency and compliance.
• Assist in reporting HR metrics and insights to support workforce planning, operational decisions, and management reporting.

What You’ll Bring

• 1–3 years of experience in HR operations or payroll administration, ideally covering full employee lifecycle management.
• Strong operational and administrative expertise, especially in payroll, benefits, HRIS systems, and statutory compliance.
• Detail‑oriented and process‑driven, with a proactive approach to problem‑solving.
• Strong communication and stakeholder management skills — able to explain processes clearly to employees and leaders.
• Analytical mindset — able to produce accurate reports and extract insights from HR data.
• Collaborative, reliable, and organized.

Why Join Finexus?

At Finexus, we’re building more than systems — we’re building a culture that values clarity, accuracy, and operational excellence. Here, you’ll ensure our people have a seamless experience throughout their journey, supporting the teams behind the technology that keeps banking and payments in Malaysia running every day.