HR Generalist & Talent Growth Partner

Elite Transform Team; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading provider of customer service solutions is seeking a Human Resources professional to manage the employee lifecycle including recruitment, onboarding, and employee relations. The position requires strong knowledge of labour laws and HR best practices. Candidates should have a relevant degree and a minimum of three years of experience in HR. This full-time role offers a dynamic work environment and opportunities for career advancement, alongside a comprehensive health and wellness package.

Benefits

Comprehensive health and wellness package

Generous paid time off

Flexible working arrangements

Opportunities for career advancement

Qualifications

• Minimum 3 years of experience in a HR generalist role, preferably in a customer service or call centre environment.
• Ability to handle sensitive employee matters with diplomacy and discretion.
• A proactive, analytical, and detail-oriented approach to work.

Responsibilities

• Manage the end-to-end recruitment process.
• Develop and implement HR policies and procedures.
• Coordinate and deliver training and development programs.
• Assist with performance management.
• Provide employee support and manage employee relations.
• Maintain accurate HR records and documentation.

Skills

Strong knowledge of labour laws

Excellent communication skills

Problem-solving skills

Proficient in HR software

Education

Relevant degree in Human Resources or Business Administration

Job description

A leading provider of customer service solutions is seeking a Human Resources professional to manage the employee lifecycle including recruitment, onboarding, and employee relations. The position requires strong knowledge of labour laws and HR best practices. Candidates should have a relevant degree and a minimum of three years of experience in HR. This full-time role offers a dynamic work environment and opportunities for career advancement, alongside a comprehensive health and wellness package.