HR EXECUTIVE (Japanese Speaker)

Two95 International; Cyberjaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading HR services firm in Malaysia is looking for an HR Generalist to support employee relations and manage compliance with HR-related guidelines. Candidates should possess a degree in Human Resources or related fields along with a minimum of 1-2 years of experience. The role includes conducting performance reviews and addressing employee concerns to enhance satisfaction and retention. Medical and dental benefits along with additional leave entitlements are offered.

Benefits

Medical benefits up to 80K USD

Optical benefit up to 120 USD

Dental coverage up to 500 USD

Annual Leave increases after 2 years

Maternity and Paternity Leave

Qualifications

• College Graduate in any field; preferably Human Resources-related.
• Minimum of 1 - 2 years’ experience as HR Generalist.
• Knowledge in HR Management facets (Employee Relations, C&B).
• Experience on corporate compliance and labor laws.
• Ability to work independently with excellent communication skills.

Responsibilities

• Serve as the overall SPOC for HR-related concerns.
• Drive employee awareness of company rules and regulations.
• Conduct reviews and performance management/coaching with employees.
• Communicate with Delivery and Department Heads regarding challenges.
• Conduct Root Cause Analysis on employee attrition.

Job description

Responsibilities

• Serve as the overall SPOC for HR-related concerns.
• Drive employee awareness of company rules and regulations, and HR guidelines.
• Collate and manage documentations needed for administrative hearings and evidences.
• In partnership with Operations, conduct reviews and performance management/coaching with employees who are deemed underperforming with the goal of increasing productivity and job security.
• Bridge the gap between Human Resources, Delivery and Support groups by establishing and maintaining communication lines.
• Communicate with Delivery and Department Heads regarding the specific challenges of each, and devise plans and activities with the goal of curbing attrition and employee dissatisfaction.
• Take part in performance management reviews.
• Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction.

Qualifications

• College Graduate in any field; Preferably of a Human Resources-related course (ie Psychology, Sociology, Human Resource Management).
• Minimum of 1 - 2 years’ experience as HR Generalist.
• Working knowledge in other facets of HR Management (Employee Relations, Labor Relations, C&B, Health & Safety, Data Management, Engagement, et al).
• Extensive knowledge and experience on corporate compliance and labor laws.
• DOLE Compliance, OSH, Labor Law/ BWC, Government Benefits and Compliances.
• Thorough understanding of Discipline Management – SCM/NTE, NOD, PS.
• Functional understanding of Performance Management – Regularization Reviews, PIP, Annual Review.
• Process oriented – has proven track record of innovations and process improvement initiatives.
• Very good knowledge on the BPO/IT industry standards.
• Ability to work independently.
• With excellent written, verbal and presentation skills.
• Able to relate to various levels of the organization.

Benefits

• Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
• Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
• Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
• Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
• Medical Leave as per Labor law - 14 days.
• Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
• Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date or post the due date.
• Paternity Leave – 7 days of Paid Leave within 30 calendar days from the birth of the child.